Operations Wire Platform Manager

Operations Wire Platform Manager – U.S. Bank

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

The Wires Platform Manager is responsible for leading the Wires team within the Money Movement Platforms team of Operations. This role will serve as the primary contact for wires platforms and partner with multiple levels of stakeholders to advance Wire initiatives. The individual will oversee a team with responsibility over roadmaps, testing initiatives, modernization work streams, vendor releases, and platform enhancements. The role will lead a team that maintains and refines the product backlog, overseeing the team’s ways of working, including the creation of user stories, acceptance criteria, and prioritization of work as necessary while working with stakeholders.

The leader will act as the primary liaison between the business and Agile teams or empower team members to do so, ensuring the team understands the vision for the wires platforms. Ensures team is working closely in a hands‑on style with development teams, including addressing daily prioritization needs, providing real‑time feedback, and answering questions on an ongoing basis. Works with Product Management to set release dates, determine when sufficient value has been delivered to release to market, understand trade‑offs between schedule, scope and budget, and communicate this information to the organization.

The role offers a hybrid/flexible schedule, which means there’s an in‑office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

• Bachelor’s degree, or equivalent work experience
• Typically eight or more years of related experience

• Experience with ISO Wires payment types – Fedwire, Swift, or CHIPS
• Agile experience, including use of Jira / Dragonboat
• Experience with large‑scale re‑platforming or platform transitions
• Well‑developed ability to collaboratively develop and evolve a product backlog
• Well‑developed ability to develop and articulate a product vision that supports outcomes, value and prioritization of work
• Demonstrated leadership and interpersonal skills including ability to lead/collaborate with and empower teams
• Well‑developed verbal and written communication skills
• Proficient computer navigation skills

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. The E‑Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E‑Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution and pension (all…