Senior eDiscovery Operations Manager

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Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our legal teams support the innovators driving the growth and success of Echo Star and its subsidiaries. From identifying and supporting a variety of corporate legal matters to negotiating the industry’s evolving legal landscape, our corporate counselors bring their own kind of invention to effect positive change across the company.

This position is full-time, permanent, and salaried with standard work hours. This position has supervisory duties and requires very little travel. We are looking for someone who can start immediately. The Senior eDiscovery Operations Manager will lead Echo Star’s ITeDiscovery (“ITeD”) team in supporting Echo Star’s Litigation team in all aspects and stages of electronic discovery. This position will also partner with other IT, Legal, Regulatory and HR Investigations team members to drive strategic initiatives, enhance and implement processes to decrease litigation risk, manage ITeD operations, and identify new technology, tools, and solutions to improve eDiscovery workflows.

• Liaise with internal and external technology partners to ensure that Legal and eDiscovery priorities are considered in management of existing processes related to all types of data across the EDRM and in launching and sun setting novel or legacy technology applications.
• Oversee forensic data collection practices to maintain evidentiary integrity and defensibility, including chain-of-custody maintenance.
• Define and implement standard operating procedures and best practices regarding technical eDiscovery processes for vendors and internal stakeholders; draft and maintain documentation for internal ITeD operations.
• Contribute to the development of innovative ideas to continually improve and automate operating procedures and new programs, platforms and services.
• Manage and prioritize multiple technical eDiscovery projects; set achievable deadlines and ensure that milestones are met.
• Build relationships within the IT Department, the Legal Team, and across various Echo Star business verticals; use strong interpersonal skills to interact effectively with all levels of personnel.
• Work independently and as a member of cross-functional teams in the areas of data retention, privacy, security and governance, as well as eDiscovery.
• Supervise members of the ITeD team in the accurate and timely execution of eDiscovery tasks.

• Bachelor's degree from a four-year college or university.
• Six years technical eDiscovery experience, with a proven track record managing an eDiscovery or Litigation Support team in a corporate or law firm environment.
• Familiarity with TAR/predictive coding, advanced analytics, and GenAI; experience with Relativity, CS DISCO, or other industry-standard review tools.
• General comprehension, familiarity, and functional knowledge with standard IT concepts, practices, procedures, models and theories, including familiarity with Google Workspace and/or Microsoft Purview.
• Experience working well under pressure to meet ongoing and overlapping deadlines with short time constraints; strong desire to work in a dynamic, high-growth environment with the ability to manage multiple priorities.
• Experience managing people or teams.

• Outstanding eDiscovery services and client relationship-building skills.
• Strong analytical thinking; ability to apply a broad range of creative problem-solving skills to analyze and synthesize data, develop recommendations, and solve complex problems; initiative and the ability to take ownership both individually and in a team-oriented environment.
• Ability to communicate with all levels of management, business stakeholders, product managers and as a member of cross-functional teams;…