Product Manager - Fraud Systems

Position: Staff Product Manager - Fraud Systems
Company Summary Echo Star  is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.

Job Duties and Responsibilities Candidates must be willing to participate in at least one in-person interview.

Managing enterprise fraud prevention across dynamic wireless brands introduces complex operational risks, revenue loss from emerging threats, and integration friction across platform ecosystems. This role resolves systemic margin leakage and platform vulnerabilities by establishing cohesive fraud prevention strategies and managing the end-to-end fraud product lifecycle. Through cross-functional leadership and specialized analyst management, the position drives robust integrations across usage, device, subscription, supply chain, and dealer channels.

Ultimately, these efforts safeguard corporate assets, streamline platform expansions, and protect profitability across the entire wireless business.

What Success Looks Like (Objectives):

Define and execute the enterprise Fraud Product strategy and roadmap across all wireless brands to protect margin assurance

Manage product requirements documentation and prioritize features with business partners to address critical security vulnerabilities

Oversee the evolution of the fraud platform lifecycle and direct integrations across Boost, Ting, MVNE, MNO, and PaaS environments

Evaluate external vendor solutions, assess product enhancements against operational costs, and lead fraud platform integration for new business acquisitions

Leverage AI Application capabilities to enhance anomaly detection, automate fraud pattern analysis, and optimize threat mitigation models

Skills, Experience and Requirements Core Skills and Competencies (What you'll bring):

Critical experience in developing fraud platforms, managing complex business requirements, and driving end-to-end product life cycles

Deep understanding of the fraud solutions marketplace, margin assurance frameworks, and emerging telecom risk vectorsAI Application skills to evaluate predictive risk models, streamline threat detection workflows, and enhance fraud analytics

Ability to partner with external vendors, evaluate platform enhancement costs, and align technical solutions with business objectives

Strong leadership, team management, and cross-functional decision-making capabilities across product development cycles

Additional Qualifications:

Preferred Master of Business Administration (MBA) degree

Minimum Requirements:

Minimum Education:

Bachelor’s Degree in Business, Computer Science, Information Technology, or a related field

Minimum Experience:

7+ years of experience in the Wireless and/or Telecom industries

Required Technical

Skills:

Must have at least 7 years of experience with:

Fraud platform development, margin assurance, and integration lifecycle management

Complex business requirement gathering and product requirement documentation (PRD) creation

Wireless or telecom infrastructure environments including MVNE, MNO, or PaaS ecosystems

Visa sponsorship not available for this position

Salary Ranges Compensation: $96,250.00/Year - $/Year Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career…