Product Support Engineer

Location:

Englewood, CO (Onsite)
Pay Rate: $41.38 per hour

Hours:

40 hours per week
Duration:

Contract (12 months+)

We are seeking Product Support Engineers I
- Tactical Communications & Network Systems to join our client, a leading organization in the aerospace and defense industry. This is an excellent opportunity for early-career engineers, technical support professionals, and individuals with military communications or networking experience.

• Provide technical support and troubleshooting for communications equipment, network systems, and product prototypes.
• Assist with installation, configuration, testing, and maintenance of technical systems.
• Diagnose hardware, software, networking, and communications-related issues.
• Identify system errors and defects and coordinate corrective actions with engineering teams.
• Support wireless networks, tactical communications systems, and personal computer technologies.
• Collaborate with customers to understand technical requirements and recommend appropriate solutions.
• Assist with system-level maintenance and integration of communications equipment.
• Follow technical procedures, testing protocols, and troubleshooting processes.
• Work with engineers and operators to resolve technical issues and improve system reliability.

• Bachelor's degree in a related technical field or typically 0–2+ years of relevant experience.
• Exposure to wireless networks and tactical communications systems.
• Working knowledge of personal computers, hardware, and networking concepts.
• Familiarity with system-level maintenance of networks and communications equipment.
• Strong technical troubleshooting and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to interact professionally with customers and technical teams.

• Experience in aerospace and defense, government, or the U.S. military.
• Familiarity with military communications equipment, operational units, and logistics.
• Knowledge of radio frequency (RF) systems and wireless communications.
• Experience integrating communications networks, sensors, and related technologies.
• Ability to read schematics, interpret service manuals, and follow test procedures.
• Experience with vehicle-mounted communications equipment, installation, or maintenance.
• Understanding of tactical networking and communications system integration.
• Previous leadership experience in a military or civilian technical environment.

• Available health, life, vision, and dental insurance
• 401K Matching