Product Support Engineer

PDS Tech Commercial is partnering with a leading organization in the aviation industry to hire a Product Support Engineer in Englewood, CO
. If you're an aspiring engineer with a passion for technology, communications systems, troubleshooting, and customer support, this is an exciting opportunity to gain hands‑on experience supporting cutting‑edge products and prototypes that make a real‑world impact.

Location: Englewood, CO
Pay Rate: $31.97/hour

As a Product Support Engineer , you'll play an important role in supporting advanced products and system prototypes throughout their development and deployment lifecycle. You'll work alongside engineers, operators, and customers to troubleshoot issues, support testing activities, and help ensure products perform as intended in challenging and dynamic environments.

This position offers a unique opportunity to strengthen your technical expertise while contributing to innovative communications and network technologies within the aviation and defense sectors.

As a Product Support Engineer I, you will:

• Provide technical support for product and system prototypes.
• Assist with troubleshooting, diagnosing, and resolving product performance issues.
• Support product installation, integration, configuration, and testing activities.
• Identify errors, defects, and system issues and coordinate corrective actions with engineering teams and operators.
• Work closely with customers to understand technical requirements and recommend effective solutions.
• Support network and communications systems maintenance activities.
• Analyze technical data and help evaluate system performance.
• Follow test procedures, service manuals, and engineering documentation to ensure successful implementation and support.
• Collaborate with cross-functional teams to improve product reliability and customer satisfaction.
• Learn and apply industry best practices related to communications systems, networks, and emerging technologies.

• Bachelor's Degree in Engineering, Technology, Computer Science, Information Systems, or a related technical field.
• Typically 0-2 years of related professional experience.

• Exposure to:
  • Wireless networks
  • Tactical communications systems
  • Personal computer hardware and software
  • System‑level maintenance of communications and network systems
• Strong communication and customer interface skills.
• Ability to learn complex technical systems and apply troubleshooting methodologies.
• Strong analytical, problem‑solving, and organizational abilities.

Candidates with any of the following experience are highly encouraged to apply:

• Familiarity with military operations, logistics, or tactical communications environments.
• Understanding of network integration and traditional communications systems and sensors.
• Ability to read and interpret schematics and technical documentation.
• Experience using service manuals and following test procedures.
• Knowledge of logical troubleshooting techniques.
• Experience working with:
  • RF (Radio Frequency) systems
  • Vehicle installation and maintenance procedures
  • Communications equipment integration
• Background in:
  • Aerospace and Defense
  • Government programs
  • U.S. Military operations
• Prior leadership experience in military or civilian organizations.

We're looking for someone who is:

• Curious and eager to learn emerging technologies.
• Passionate about solving technical challenges.
• Customer-focused with excellent interpersonal skills.
• Comfortable working in collaborative, fast‑paced environments.
• Detail‑oriented…