Field Property Claims Adjuster

Pay Philosophy

The typical starting salary range for this role is determined by factors including skills, experience, education, certifications, and location. The full salary range reflects the competitive market value and offers opportunities for growth within the role. Some roles may include commission and/or bonus earnings based on the compensation plan.

Are you looking to use your customer service skills in a role where you can see the impact of your work? Do you want a career with growth opportunities?

As a member of the Field Property Claims Team, you will provide an outstanding customer experience by investigating, solving problems, and negotiating to resolve homeowner claims. You will travel to the loss site to conduct investigations, analyze coverage, and estimate repairs. Every day presents new challenges as you help customers through the claims process using advanced homeowner products and services.

We offer approximately 5 months of training, including up to 2 weeks of in-person training.

The Field Property Claims Adjuster will primarily work within the Englewood, CO (80113) area or nearby. Candidates should reside close to this location.

A typical workday involves fieldwork in your local territory. Overnight travel for training and meetings is minimal, less than 10%.

This position may include a company car if mileage requirements are met. Additional details will be provided if you proceed to the interview stage.

We offer a Sign-On Bonus for experienced and licensed new hires, with amounts varying based on experience and license validation.

In this role, you will:

• Investigate and evaluate onsite to resolve complex coverage and damage issues, including preparing repair estimates and inspecting roofs, attics, crawl spaces, and basements.
• Handle moderate to complex claims independently from start to finish.
• Work in the field daily, with occasional desk work.
• Explain coverage, assist with damage itemization, emergency repairs, and temporary housing arrangements.
• Coordinate with vendors such as contractors and repair services.
• May be called for catastrophe duty.

This role requires:

• Knowledge of claims procedures and operations.
• Understanding of building construction principles.
• Exceptional customer service skills.
• Effective negotiation abilities.
• Independent workload management and sound judgment.
• Strong communication and interpersonal skills.
• Computer proficiency with multi-system use.
• Bachelor’s degree or equivalent experience plus at least 1 year of related experience.
• Proper licensing as required.
• Ability to handle multiple priorities and organize your day.
• Strong time management and organizational skills.

About Us

Liberty Mutual fosters an inclusive environment where employees can build meaningful careers through relationships, benefits, and learning opportunities. We support diversity and inclusion, with Employee Resource Groups (ERGs) for community and engagement. We value integrity, commitment, and putting people first, offering benefits that support your well-being. Learn more about our benefits at

Liberty Mutual is an equal opportunity employer. We do not tolerate discrimination based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, pregnancy, genetic information, or any other protected basis.

Fair Chance Notices

• California
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• Los Angeles Unincorporated
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