Manager of Quality - Data Centers

MFCP is seeking a Manager of Quality and Safety – Data Centers to lead product quality for Data Center hose and fluid-conveyance production. This role will establish and oversee the quality function in a high-volume manufacturing environment, partnering closely with sales, engineering, manufacturing, and supply chain teams to ensure customer requirements are translated into effective inspection, testing, traceability, and release controls.

The Manager of Quality and Safety–Data Centers is responsible for leading product quality for Data Center hose and fluid-conveyance production. This role partners with cross-functional teams, including sales, engineering, manufacturing, and supply chain, to establish a quality department within a high-volume, medium- to high-variability manufacturing environment. The position works closely with manufacturing and engineering leadership to evaluate and integrate automation software and smart/IoT hardware for assembly, testing, and quality control, including connected-tool data, torque tracking, test interlocks, and traceability controls that prevent product from advancing without verified results.

This role leads quality technicians, holds stop-ship authority, and builds the quality system needed to support a world-class quality operation within MFCP.

Salary: $100k - $130k Annually |DOE

Primary Duties:

• Stand up and lead a new quality department for high-volume Data Center hose and fluid-assembly production, including structure, staffing, standards, records, and daily operating cadence that will be managed via developed KPIs around , first-pass yield, scrap, PPM, and complaint trends.
• Partner with sales, engineering, manufacturing, and supply chain to translate customer specifications, RFQs, and new-job requirements into inspection, test, and release criteria before launch.
• Own incoming, in-process, and final quality, including pressure-test methods, inspection criteria, first-article, traceability, and ship/hold decisions.
• Evaluate and integrate/modify software and hardware for assembly, test, and QC, including connected tools, data capture, and process interlocks.
• Evaluate deployment of bluetooth-enabled torque tracking and related connected-tool controls so critical fastening and assembly steps are recorded, traceable, and tied to the job or serial record.
• Build a layered process-control stack across assembly, test, and QC so out-of-spec torque, incomplete test, or missing traceability stops the unit from advancing or shipping.
• Build and maintain the quality system, including procedures, control plans, quality records, certification requirements, and verified corrective and preventive action.
• Lead and direct quality technicians, including hiring, coaching, performance management, work allocation, training, and other personnel decisions within assigned authority.
• Establish objectives, work plans, schedules, and priorities for the quality function; monitor performance and develop direct reports against departmental goals and KPIs.
• Manage internal and external quality audits, including preparation, customer or certification communication, follow-up corrective action, and verification of closure.
• Investigate customer complaints, nonconformances, and process escapes; drive root cause and lasting corrective action with engineering, manufacturing, and supply chain.
• Work with supply chain leadership to qualify and monitor suppliers of hose, fittings, and related components; drive supplier corrective action when incoming material fails.
• Analyze quality data, first-pass yield, scrap, PPM, and complaint trends; use the data to prioritize automation, inspection, and process improvements.
• Train operations and technicians on quality standards, test methods, and the use of…