Quotation Specialist - Inside Sales

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The primary role is to provide customer support through quoting, sourcing, and delivering product/parts quotations. The position requires high customer service excellence, exceptional attention to detail and proficiency in Microsoft Excel.

• Source and price designated products/parts for customers.
• Field customer calls to answer basic questions and provide parts/product quotes.
• Send finalized quotes to customers.
• Maintain working knowledge of designated product lines.
• Coordinate with shop on existing work in progress.
• Provide excellent customer service.
• Verify accuracy and completeness prior to submitting orders for processing.
• Coordinate with Order Specialists on order processing, delivery, and customer follow up.
• Exercise appropriate techniques to determine opportunities for application reviews by the Application Engineering group – cross‑selling additional products and services.

• Intermediate skill level in Microsoft Excel and other MS Suite tools required.
• Strong desire and proven ability to provide excellent customer service.
• Effective prioritization and time management skills.
• Self‑motivated, requiring little supervision.
• Discreet with confidential information.
• Desire to help others and work with them to find solutions.
• Proven ability to work closely with others, particularly peers and sales staff.

Work is primarily in an office with the possibility for overnight travel a few times per year to visit customer sites or attend training.

Initial wage range $24.00–$27.00 per hour. With 5 or more years of experience in the role, wage may increase to $28–$30 per hour. Additional incentive compensation includes an annual profit share award.

Applied Control, backed by Emerson, provides innovative cost‑saving automation solutions across oil & gas, refining, power, life science, mining, chemical, food & beverage, and alternative fuels sectors. We offer a collaborative culture that rewards growth, with benefits including health, dental, and vision insurance, HSA and FSA options, life insurance, disability insurance, 401(k) with employer match, 10 paid holidays, and paid time off starting at 16 days per year.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.