Tail Flight Services Advisor

Job Details:

Job Location:

Englewood, CO 80112, Salary Range: $85,000.00 - $95,000.00 Salary/year,

Job Title:

Tail Flight Services Advisor

Location:

Denver, CO Relocation Assistance is available

Priester Aviation is a premier aviation services company providing comprehensive aircraft management, charter, maintenance, and flight operations solutions. With decades of experience supporting owner-managed and client-focused flight departments, we are known for our commitment to safety, professionalism, and white-glove service.

Our team operates in a dynamic Part 135 and Part 91 environment, supporting diverse aircraft types and mission profiles across the U.S. and internationally. At Priester Aviation, we value integrity, collaboration, and accountability and we take pride in building long-term careers within aviation.

The Flight Services Advisor (FSA) is responsible for providing personalized attention and tailored solutions to meet the unique needs of the aircraft owners and assigned crew members. The Flight Services team works closely with each client to ensure a seamless experience coordinating flights and manages all functions in the day-to-day service and operational activities of their assigned accounts. This role is highly focused on effective and clear communications with all parties involved with the aircraft in a timely and professional manner.

• Receives and quickly responds to flight details from owners, assistants, sales and flight crew to create trips based on those trip requests.
• Arranges and re-confirms all client and flight crew trip related services and concierge requests from clients and flight crew.
• Proactively research planned, and tentatively planned, trip operational requirements in partnership with the flight crew to eliminate potential trip interruptions.
• Proactively communicates concerns and potential trip interruptions and the available solutions to all trip stakeholders.
• Responsible for facilitating all operational feasibility checks, pre-planning checklists and managing all aspects of international trip planning which include compliance with company and FAR 135 / 91 processes and procedures.
• Collaborates with Owner Services to understand new and changing account requirements and meets with flight crews and aircraft owners as necessary in collaboration with Owner Services.
• Partners with the assigned Aviation Service Managers to ensure compliance with all company policies and procedures to include pilot scheduling.
• Collaborates with the Aviation Service Manager to properly crew aircraft and will assist with processing qualified contract crew members once ascertained by the ASM
• Will be available for after hours and weekend communications for other FSA team members in addition to after hours for client communications to support the after-hours and on call FSA team as needed.
• Communicates in a friendly and positive, solution-oriented style focused on successful outcomes.
• Makes quick decisions, collaborating with other account stakeholders, working efficiently and effectively in a high stress, dynamic environment.
• Ensures all necessary services, including ground handling, deicing, fuel, landing/departure slots and landing/overfly permits are in order before releasing a flight.
• Identifies, anticipates and takes corrective action to minimize actual/potential delays due to scheduling operations, crew legality and maintenance issues.
• Advises appropriate personnel of potential/actual delays and conditions affecting safety of flight.
• May assist flight crew at times with lodging and transportation. Crew members are responsible for arranging hotel accommodations and ground transportation in accordance with our Travel…