Dealership Customer Service Associate

DealerFLEX is seeking a welcoming and service-oriented Dealership Customer Service Associate to provide an exceptional first impression at one of the top automotive dealerships in Englewood, NJ. If you have a friendly personality, excellent communication skills, and a commitment to outstanding customer service, we want to hear from you!

As Dealership Customer Service Associate, you will be the first point of contact for dealership guests, setting the tone for their experience. Your role is to provide a warm welcome, anticipate customer needs, and ensure smooth vehicle flow at the dealership.

• Greet every guest with a warm and professional welcome
• Assist customers with packages, umbrellas, and car doors as needed
• Safely park and retrieve guest vehicles following company policies and traffic laws
• Maintain a clean and safe work environment, addressing any potential hazards
• Adhere to all Think Safe program guidelines and safety protocols
• Handle cash, valet tickets, keys, and dealership equipment securely
• Arrive on time, dressed in the company-issued uniform, and maintain a professional appearance

• Available Monday–Friday, 1:00 PM–6:00 PM
• High school diploma or equivalent
• Valid Driver’s License held for at least 2 years
• Clean Motor Vehicle Record – No recent moving violations
• Strong communication and interpersonal skills
• Detail-oriented and highly organized

• Regularly walk, run, and stand for extended periods
• Use your hands to grip and handle objects
• Maintain alertness and focus during shifts
• Bend, crouch, and enter/exit vehicles safely
• Lift or push up to 25 pounds with control

• The work environment includes both indoor and outdoor settings
• Exposure to varying weather conditions, including heat, cold, wind, and rain

DealerFLEX is the complete automotive dealer solution, providing full-service staffing for service drives, valet, detail, wash, parts routes, pickup & delivery, and fleet operations.