Lead, Area Health Information Specialist

Overview

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions.

Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

Location: Englewood, New Jersey
Work Model: Hybrid (on-site presence required)
Schedule: Monday-Friday, normal business hours (exact schedule to be discussed)
Status: Full-Time

We are seeking an Area Lead - Health Information Specialist to support Release of Information (ROI) operations within the Englewood, NJ market. This role is ideal for someone with healthcare or ROI experience who is ready to step into leadership—or continue growing as a people leader—while supporting operational excellence across assigned sites.

This is a hybrid role requiring consistent on-site presence, collaboration with client staff, and flexibility to support coverage needs as they arise.

The Area Lead plays a key role in supporting daily ROI operations while serving as a leader, mentor, and point of contact for staff and clients.

Responsibilities include:

• Provide on-site support and coverage at assigned client locations as needed
• Serve as a lead resource for Health Information Services (HIS) staff
• Assist with onboarding, training, coaching, and ongoing support of team members
• Act as a liaison between client stakeholders and internal leadership
• Communicate staffing needs, workflow challenges, and coverage gaps proactively
• Support operational continuity, productivity, and service-quality initiatives
• Accurately process medical record and ROI requests while maintaining strict confidentiality
• Manage high-volume inbound and outbound calls from patients, providers, and requestors
• Handle fax, mail, and electronic request workflows, including logging, routing, and tracking
• Review, date-stamp, and upload incoming requests into Health Source
• Monitor shared drives, fax queues, and email inboxes for timely request processing
• Create encrypted CDs/DVDs of patient records and maintain proper documentation
• Assist walk-in patients by verifying identity and processing disclosures
• Monitor and complete patient transfers throughout the workday
• Ensure compliance with HIPAA, privacy regulations, and client-specific policies
• Uphold company and client codes of conduct at all supported locations
• Maintain working knowledge of site-specific systems and workflows
• Support continuity of coverage and minimize operational risk

We're seeking someone who is:

• Interested in leadership and motivated to grow in a lead role
• Professional, dependable, and service-oriented
• Reliable and punctual - attendance is critical
• Comfortable working in a hybrid environment with on-site responsibilities
• A strong communicator with both clients and internal teams
• Organized and able to manage priorities effectively
• Willing to be trained and eager to lead by example
• Experienced in healthcare, HIM, or ROI environments

• High School Diploma or GED
• Prior healthcare, medical records, HIM, or ROI experience required
• Experience with ROI and EMR systems required
• Lead or supervisory experience preferred, but not required
• Ability to work on-site in Englewood, NJ as part of a hybrid schedule
• Proficiency with computers, email, and standard office equipment
• Ability to maintain strict confidentiality and comply with HIPAA regulations

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

The estimated base pay range per hour for this role is: $17.19 —…