Manager F5 & Delivery Operations

Position: Manager F5 & Application Delivery Operations
Description Kforce has a client that is seeking a Manager, F5 and Application Delivery Operations in Greenwood, CO.Overview:

The client is looking for a Manager, F5 and Application Delivery Operations to lead the team responsible for the availability, performance, and security of enterprise application delivery and web application firewall (WAF) platforms. This individual will oversee a team of onshore engineers and offshore managed-services partners, ensuring consistent, SLA-driven service delivery while driving modernization across traditional F5 BIG-IP environments toward automated, software-defined, and SaaS-based architectures.

This role combines technical leadership, people management, and operational ownership. The ideal candidate brings a strong background in enterprise network infrastructure and F5 technologies, along with experience managing technical teams, vendor relationships, incident response, and continuous improvement initiatives.

Key Responsibilities:

* Own the end-to-end operational health and delivery of the enterprise F5 environment, ensuring availability, performance, and incident-response SLAs are consistently met
* Lead, develop, and retain a high-performing team of F5 engineers through hiring, mentorship, performance management, and career development
* Oversee onshore engineering resources and offshore managed-services partners to ensure consistent service delivery and accountability
* Establish and maintain operational standards, including runbooks, standard operating procedures, change governance, escalation processes, and incident management practices
* Serve as the senior escalation point for critical P1/P2 incidents, coordinating internal engineering teams, vendors, and managed-services partners through resolution
* Partner with IT leadership to develop technology roadmaps, capacity plans, budgets, and modernization strategies for the F5 platform Requirements
* Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related technical field
* 8+ years of experience within medium-to-large enterprise network or infrastructure environments
* 2+ years of direct people-management or technical team leadership experience
* Prior hands-on engineering experience with F5 BIG-IP technologies strongly preferred
* Proven experience managing technical teams across onshore and offshore or managed-services delivery models

Strong working knowledge of F5 BIG-IP technologies, including:
* Local Traffic Manager (LTM)
* DNS/Global Traffic Manager (GTM)
* Web Application Firewall (WAF/ASM)
* SSL offloading and application delivery
* Disaster recovery and business continuity
* Experience overseeing SLA-driven operations, incident management, problem management, and change governance within an enterprise environment
* Familiarity with ITIL-aligned processes and Service Now or similar IT service management platforms
* Experience managing vendor relationships and third-party managed-services providers

Technical Skills &

Preferred Experience:

* Familiarity with F5 Distributed Cloud and SaaS-delivered WAF solutions
* Understanding of AWS cloud networking and hybrid infrastructure environments
* Exposure to Zscaler (ZIA/ZPA) and Palo Alto security technologies
* Knowledge of infrastructure automation tools and scripting, including Python, Ansible, and Git
* Experience leveraging AI and machine-learning insights for infrastructure monitoring, performance optimization, and predictive operations
* Ability to provide technical direction, evaluate architecture and design decisions, and lead incident response without needing to serve as the primary hands-on engineer

Job Type Contract Compensation
60 - $79