Receptionist - Englewood, OH

The Receptionist position for Pediatric Associates of Dayton is responsible for providing efficient office support and excellent customer service. The Receptionist is the first point of contact for patients and visitors, greeting them with warmth and professionalism, determining their needs, and directing them accordingly.

• Greet and assist patients in a welcoming and professional manner.
• NEW PATIENT REGISTRATION
  • Colleting parents full name, address & DOB
  • Collecting patients full name, address & DOB
  • Contact information
  • Insurance information
  • Demographics
• CHECK IN PATIENTS
  • Verify and update insurance and demographic information
  • Ensure that all required forms are completed.
  • Collect and process copays and outstanding balances.
• SCHEDULE APPOINTMENTS
  • Answer multi line phone calls professionally
  • Follow practice guidelines
  • Confirm patient identity using account details and DOB.
  • Verify patient contact information
  • Ensure efficient use of provider schedules and appointment slots
• CHECK OUT PATIENTS
  • Accept appropriate payments and process charges
  • Schedule follow appointment per provider recommendations
• Perform the above functions on a rotational basis with coworkers
• Assist other personnel at times of high volume
• This position will require you to travel to other offices based on the staffing needs of each office in Beavercreek, OH & Englewood, OH.

• Maintain HIPAA compliance and patient privacy when verifying patient information
• Promote adherence to company policies and procedures
• Work well independently, and in a team environment
• Maintain positive and professional working relationships with co-workers
• Dependable and on time

• High School Diploma or GED required
• 1+ years of experience in a medical office or healthcare facility is preferred
• Experience with Electronic Medical Record software preferred
• Experience with EPIC is a plus
• Must be customer-focused and possess strong oral communication and telephone skills
• Proficient in computerized systems including Microsoft Suite
• Ability to work well in a fast-paced, customer-facing environment while maintaining the quality of work

• None

• Monday - Friday 8:00am - 5:00pm

• Beavercreek, Englewood and Centerville location needed