Deputy Court Clerk

POSITIONS SUPERVISED: None.
EMPLOYEE CLASS: M-C POSITION

REPORTS TO:

Court Clerk & Assistant Court Clerk BLS COMPARABLE: 43-4031, Court, Municipal, and License Clerks

LEADERSHIP: Provides co-worker leadership to others through motivation, team building, and providing feedback.

• Subject to post offer, pre-employment drug screen.
• Subject to a pre-employment criminal background check.
• Keyboarding speed of 35 wpm.
• High school diploma or GED and six months related experience (or equivalent or education and experience)

POSITION

PURPOSE:

To assist customers with court inquiries by telephone or at the service window.

• Manage the flow of the customers at the front service window and answer telephone inquiries.
• Answer inquiries regarding court appearances, trial dates, and payment of fines.
• Prepare cases and paperwork for municipal court to include incident reports, witness statements, and accident reports.
• Print case jackets, records, receipts, and manager paper and computer files.
• Issue Court Notices and Summons.
• Receive and process cash, check and credit card payments; apply payments to the proper accounts, and balance the receipts to the records.
• Receive and process surety bonds and cash payments.
• Scan and archive cases and records; and shred documents.
• Manage the Digi Ticket/Incode Interface, to include importing Digi Tickets, Transferring Digi Tickets to the Prosecutor and transferring Digi Tickets to the file and uploading accident reports, incident reports and witness statements.
• Process parking tickets.
• Maintain confidentiality of records, including but not limited to private health information.
• Provide assistance to other departments as needed.
• Perform other duties as required.

• Customers at the service window are greeted and provided accurate and helpful information.
• Phone calls are answered, and customers and attorneys are provided accurate information.
• Records are maintained, filed and purged.
• Effective working relations exist with City personnel.
• Employee understands and adheres to applicable safety policies.
• The City’s professional reputation is maintained.

EDUCATION/

EXPERIENCE:

High school diploma or general education degree (GED); and six months related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES/LICENSES: Additional related training preferred.

REQUIRED KNOWLEDGE:

Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

Law and Government: Knowledge of laws, legal codes, court procedures, precedents, government regulations.

Computers: Proficient personal computer skills including electronic mail, record-keeping, routine database activity.

Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services.

English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Specialized — Knowledge of municipal ordinances, state procedures, and Oklahoma State law.

SKILLS/ABILITIES:

• Ability to maintain confidentiality.
• Ability to use the court computer system.
• Handle multiple tasks simultaneously.
• Accurate and attentive to detail.
• Excellent communications and public relations abilities.
• Strong typing and computer application skills.
• Ability to assist and support others.
• Able to operate telephone, PC, copier, and other basic business machines.

FINGER DEXTERITY: Manual dexterity sufficient to work with the fingers.

VISUAL ABILITIES: Normal vision, with…