Area Supervisor

Area Supervisor – Ross Stores, Inc.

Apply to be an Area Supervisor with Ross Stores, Inc., a leading off‑price retailer with over 2,200 stores and 2023 revenues of $20.4 billion.

• Success – A winning team pursues excellence while learning and evolving.
• Career Growth – We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork – We work together to solve hard problems and find the right solutions.
• Diversity, Equality & Inclusion – We celebrate the backgrounds, identities, and ideas of those who work and shop with us and strive to be a positive force in our community.

• The Area Supervisor is a member of Store Leadership responsible for a specific area of the store and for general operations when acting as Manager on Duty.
• Responsible for opening and closing the store, supervising Associates, maintaining a friendly, easy‑to‑shop environment, ensuring proper merchandise presentation, and executing company operational processes.

• Priorities safety and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
• Responsible for security of building, entrance/exit control, EAS device checks, cash office security, armored carrier pick‑ups, and register area.
• Removes clutter and ensures safe, clear egress to emergency exits.
• Responsible for customer safety including accident prevention, reporting, and emergency procedures.
• Tests all fire alarm systems as scheduled and responds to after‑hours alarms when requested.

• Treats all customers, associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times and recognizes associates using company recognition programs.

• Represents and supports the company brand at all times.
• Maintains a professional appearance in accordance with the company dress code and ensures all associates adhere to it.
• Keeps all store areas clean, well‑maintained, and merchandised to standard.
• Responsible for daily trash removal.

• Ensures recovery, sizing, and markdowns are completed to company standards through teaching, task assignment, and follow‑up.
• Responsible for receiving merchandise truck when needed.
• Processes all merchandise with a sense of urgency.
• Responsible for receipt of all non‑merchandise inbound deliveries.
• Maintains cleanliness and organization of all stockrooms.
• Helps deliver and place merchandise on sales floor when all merchandise is processed.
• Ensures any back‑stock is secured and processed to company policy.
• Responsible for merchandising of department including the back stock.
• Responsible for reducing loss due to damage.
• Ensures compliance with monthly presentation guidelines in assigned area.
• Responsible for floor moves and signing, including promotional signing and re‑wraps.

• Complies with the Loss Prevention Awareness Program and maintains a large customer service presence on the sales floor.
• Demonstrates integrity and honesty in all interactions with associates and customers and safeguards confidential, cash, credit card and merchandise information.
• Ensures Public View Monitor system is maintained properly.
• Conducts “Code 50” package inspections.
• Executes company best practices and maximizes productivity by minimizing steps and touches.

• Executes company best practices and maximizes productivity by minimizing steps and extra touches.
• Ensures initiatives for pace, energy, and presence at the front end and manages the line to expedite customer wait time.
• Trains and coaches associates on cash registers, shortage control policies, and front‑end procedures to meet friendly and productivity standards.
• Controls retail associates’ break schedule for backups, lunches, and breaks.
• Ensures all equipment is working properly and maintains proper supplies and recovery for the front end.
• Ensures go‑backs are expedited, properly scanned, security‑tagged, and ticketed.
• Teaches all associates the “Scan and Bag” best practice.
• Ensures salability of…