Operations Manager in Ennis

Job Summary

The Operations Manager oversees the non-clinical daily operations of a Discovery MSO facility, ensuring safe, efficient, and high-quality support services across departments. This role supervises recovery coaches, housekeepers, chefs, and other operational support staff while managing compliance, facility readiness, safety procedures, and logistical coordination across departments.

• Lead and manage non-clinical support teams, including Recovery Coaches (Behavioral Health Technicians), Housekeeping, and Culinary staff.
• Ensure facility cleanliness, organization, security, and compliance with health and safety regulations.
• Collaborate with the Executive Director and Clinical Director to maintain a therapeutic and safe environment.
• Manage staff schedules, coverage plans, timekeeping, and shift changes.
• Conduct walkthroughs and regular inspections to ensure facility standards are upheld.
• Coordinate with vendors and internal departments for inventory, maintenance, and supply ordering.
• Support incident response procedures and ensure proper documentation of all safety-related events.
• Train and mentor staff on client interaction protocols, facility procedures, and emergency readiness.
• Provide input on performance evaluations, coaching, and disciplinary actions as needed.
• Assist in the onboarding of new operations personnel and team members.
• Uphold client confidentiality, HIPAA compliance, and professionalism across all areas of responsibility.

• Associate or bachelor’s degree in Healthcare Administration, Hospitality, Business, or a related field preferred.
• 3+ years of experience in facility operations, behavioral health, or residential treatment settings.
• 1–2 years of supervisory or team leadership experience.
• Strong organizational, multitasking, and problem-solving skills.
• Knowledge of safety standards, OSHA guidelines, and behavioral health operational best practices.
• Experience in scheduling, supply tracking, and non-clinical team oversight.

Full-time; exempt

$80,000 - $110,000 annually, plus 10-30% annual performance bonus

• Monday through Friday; 9:00am - 5:00pm
• Weekend shifts as needed

• Leadership and team development
• Safety and compliance monitoring
• Interdepartmental collaboration
• Accountability and conflict resolution
• Adaptability and operational foresight

• Facility-based role involving frequent movement, inspections, and interaction with staff and clients.
• Must be able to lift up to 40 lbs, respond to emergencies, and remain on call for urgent needs.
• May involve early mornings, evenings, or weekend coverage.

In person (Ennis, TX)

This position is Exempt and is not eligible for overtime under federal and state wage and hour laws.

Discovery MSO is a provider of behavioral health services for adolescents and adults. We are dedicated to serving those in need by clearing pathways to gain access to life-changing addiction recovery services. At Discovery MSO we are committed to providing the highest standard of care for our clients. All our facilities are fully accredited by the Joint Commission and collectively offer the full continuum of care for our clients.

We are opening facilities nationwide and searching for positive, hardworking individuals to join our growing company, and who want to make a difference in people’s lives. We are a passionate, results-driven behavioral health group with a program that specializes in behavioral health services for adolescents and adults. We provide accessible, reliable and effective behavioral health treatment options nationwide for any moment, in anyone’s recovery journey.

We positively transform the lives of our clients and their families by helping them create safer, healthier and better lives for themselves, their families and their communities. Our values of kindness, innovation, agility and drive are vital to our success, and the success of our clients.