Customer Service Adviser

Customer Service Adviser – Branch Network Northern Ireland South East area – Newry, Armagh, Dungannon, Magherafelt, Omagh, Enniskillen & Irvinestown

Kickstart your career with Danske Bank as a Customer Service Adviser! Join Northern Ireland’s leading bank, where we’re all about delivering top‑notch service to personal and business customers through our friendly branches. Experience the best of both worlds: cutting‑edge tech mixed with local expertise and decision‑making.

We’re proud to be ranked among the top ten best places to work in Northern Ireland. If you share our values and enthusiasm, you’ll shine in our Branch Banking teams! Be part of a team making waves and helping people, businesses, and society thrive.

As a Customer Service Adviser you will handle customers’ day‑to‑day banking queries, assist with digital questions, open new accounts, provide information on new products, manage customer meetings, make outreach calls and respond to secure mails. Basically delivering that outstanding customer service we’re famous for!

We are looking for Customer Service Advisers for a number of our branches. If you have a passion for customer service, love working with enthusiastic, supportive team members and can communicate well then we would love to hear from you.

• Customer service experience preferably from retail, hospitality, or any customer‑facing roles.
• Top‑notch communication and relationship skills.
• A hunger to learn and adapt quickly.
• No banking experience needed—just the drive to make a positive impact and be a Danske Bank ambassador.

• Starting salary of £23,500.
• 22 days’ leave plus 10 bank holidays.
• Tailored benefits: private medical care, extra holidays and exclusive discounts.
• Free breakfast on site and discounts on gym memberships and other wellness options.

• Newry
• Armagh
• Dungannon
• Magherafelt
• Omagh
• Enniskillen
• Irvinestown

Danske Bank is proud to be an equal opportunity workplace. We welcome applications from all suitably qualified candidates regardless of gender, ethnicity, background, nationality, age, religion, sexual orientation, gender identity, cognitive diversity, including neurodiversity.

Danske Bank is the trading name of Northern Bank Ltd, one of the largest banks in Northern Ireland and an autonomous subsidiary of Danske Bank Group. We’ve been helping people and businesses achieve their ambitions for over 200 years.

Contact us for more details on working with us and applying for the Customer Service Adviser role.