Help Desk Supervisor, CAFM & SLA Delivery
Listed on 2026-11-02
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IT/Tech
HelpDesk/Support, Systems Administrator, Technical Support
Mitie is seeking a skilled Helpdesk Supervisor to oversee SWAH Helpdesk operations in Enniskillen. You will supervise two Helpdesk Assistants, ensure accurate logging, prioritisation and escalation of service requests, and maintain data quality for monthly performance reporting.
You will monitor response times, coordinate PPM activities and drive continuous improvement across CAFM workflows. Strong IT skills and experience in healthcare or controlled environments are advantageous.
The Help Desk Supervisor, CAFM & SLA Delivery position in the Management & Operations field is open for applications.
This posting is for the Help Desk Supervisor, CAFM & SLA Delivery role at Mitie, based in Enniskillen, Northern Ireland, United Kingdom.
We are looking to fill the Help Desk Supervisor, CAFM & SLA Delivery position at Mitie in Enniskillen, Northern Ireland, United Kingdom.
The Help Desk Supervisor, CAFM & SLA Delivery role at Mitie is now open for applications in Enniskillen, Northern Ireland, United Kingdom.
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