Field Maintenance; FEM) Functional Analyst

Description

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in Agile application development, Enterprise Data Management, Enterprise Architecture, Product Management, and Program Management support services. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values:
Drive, Delivering Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all else

We are seeking a dedicated and knowledgeable FEM Functional Analyst to join our team, supporting the Air Force's maintenance and asset management operations. This role offers an exciting opportunity to work at the intersection of technology and mission-critical operations, ensuring that system capabilities align seamlessly with operational needs. The ideal candidate will bring expertise in business analysis, system configuration, and stakeholder collaboration to optimize the use of IBM Maximo and related technologies.

• Analyze business processes, operational requirements, and user needs supporting FEM.
• Elicit, document, validate, and manage functional and business requirements.
• Develop user stories, functional specifications, process flows, and related documentation.
• Evaluate existing business processes and recommend system enhancements, configuration changes, and process improvements.
• Provide functional analysis and recommendations to maximize utilization of IBM Maximo capabilities.
• Support configuration, testing, implementation, and deployment activities.
• Assist in analyzing and resolving application, integration, and operational issues.
• Support user acceptance testing, requirements validation, and release activities.
• Participate in Agile ceremonies, including Sprint Planning, backlog refinement, reviews, retrospectives, and Program Increment (PI) planning activities.
• Collaborate with developers, database engineers, cloud engineers, and cybersecurity personnel to ensure solutions meet business requirements.
• Provide Tier II functional support and analysis for system issues and user requests.
• Develop and maintain functional documentation, business process documentation, and training materials.
• Support continuous process improvement and operational effectiveness initiatives.

• 3+ years of business analysis, functional analysis, systems analysis, or related experience supporting enterprise applications.
• Experience eliciting, documenting, analyzing, and validating business and functional requirements.
• Experience developing user stories, use cases, process flows, functional specifications, and related requirements artifacts.
• Experience supporting enterprise asset management, maintenance management, or similar business systems.
• Experience supporting or utilizing IBM Maximo within an enterprise environment.
• Experience supporting software development or system enhancement efforts within Agile environments.
• Strong analytical, problem-solving, communication, and stakeholder engagement skills.
• Experience facilitating discussions with technical and non-technical stakeholders.
• Local to Montgomery, AL.

• Active Secret security clearance.
• Experience supporting FEM.
• Experience supporting Air Force maintenance, logistics, sustainment, asset management, or readiness systems.
• Experience supporting IBM Maximo implementations, upgrades, enhancements, or…