Area Supervisor

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus is always on delivering a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings while providing a fun and exciting treasure‑hunt experience.

• Success – our winning team pursues excellence while learning and evolving.
• Career growth – we develop industry‑leading talent because Ross grows when our people grow.
• Teamwork – we work together to solve the hard problems and find the right solution.
• Diversity, Equality & Inclusion – we celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, with three buying offices in New York City, Los Angeles, and Boston, and eight distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to an inclusive work environment and continuous learning opportunities for our teams.

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the store as well as the general operations and supervision of the store when functioning as Manager on Duty. As Area Supervisor you will open and close the store, supervise associates, maintain a friendly, easy‑to‑shop environment, ensure proper merchandise presentation, and maintain a clean work area at all times.

You will also execute and supervise company operational processes as needed.

• Understand that safety is the number one priority and practice safe behaviors in everything you do.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately correct or report any unsafe conditions or practices to Store Leadership.
• Responsible for security of the building, including entrance/exit control, Electronic Article Surveillance devices, Cash Office security, armored carrier pick‑ups, and register area.
• Remove clutter and ensure safe, clear egress to emergency exits.
• Responsible for customer safety, including accident prevention, accident reporting and emergency procedures.
• Test all fire alarm systems as scheduled and respond to after‑hours alarms when requested.

• Treat all customers, associates, and other leaders with respect.
• Demonstrate courtesy, friendliness, and professionalism at all times. Recognize associates using company recognition programs.

• Represent and support the company brand at all times.
• Maintain a professional appearance in accordance with the company dress code. Ensure all associates adhere to the dress code.
• Keep all areas of the store clean, well‑maintained, and merchandised to standard.
• Responsible for daily trash removal.

• Ensure recovery, sizing, and markdowns are completed to company standards through teaching, assigning tasks, and following up in accordance with company best practice.
• Responsible for receiving the merchandise truck when needed.
• Process all merchandise with a sense of urgency.
• Responsible for receipt of all non‑merchandise inbound deliveries (signs, supplies, special deliveries, etc.).
• Maintain cleanliness and organization of all stockrooms.
• Help deliver and place merchandise on the sales floor when all merchandise is processed.
• Ensure any back‑stock is secured and processed according to company policy.
• Merchandise the department, including the back‑stock.
• Reduce loss due to damage.
• Ensure compliance with the monthly presentation guidelines in the assigned area.
• Responsible for floor moves and signing, including promotional signing as needed.
• Responsible for re‑wraps as needed.

• Understands and complies with the Loss Prevention Awareness Program and is responsible for store loss prevention, which includes maintaining a large customer‑service presence on the sales floor,…