Senior IT Service Desk Lead Support & Mentoring
Listed on 2026-10-15
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Abacus is seeking a Sr. Analyst, Enterprise Service Desk to drive customer‑facing cloud environments and on‑prem infrastructure. You will resolve escalated tickets, mentor staff, and guide complex issues, ensuring minimal disruption for healthcare clients.
Expect involvement across servers, networking, telephony, and security, with after‑hours/on‑call rotations. You will lead incident resolution, implement best practices, and partner with vendors to maintain high service quality while
This opening is for the Senior IT Service Desk Lead:
Enterprise Support & Mentoring role at ABACUS.
We invite applications for the Senior IT Service Desk Lead:
Enterprise Support & Mentoring position located in Reno, NV, United States.
The following role is for a Senior IT Service Desk Lead:
Enterprise Support & Mentoring with ABACUS.
Our team is growing, and we are hiring a Senior IT Service Desk Lead:
Enterprise Support & Mentoring in Reno, NV, United States.
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