Marketing Specialist - Content and Insights

Crystal Mountain

Marketing

Enumclaw, WA, United States of America

Full Time

Flex Year Round

WORK AND PLAY IN THE MOUNTAINS

Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else.

Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

BIG PEAKS, BIGGER PERKS

Employee perks:

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
• + Free Alterra season pass for spouse and dependents 25 & under
• 50% off window ticket price at IKON partner resorts
• Free access to Alterra Mountain destinations during time off
• Free ski-referral letters for employees to use at other mountain resorts during time off
• Free friends & family day-ski vouchers (Periodic allotment)
• Discounts on Ski & Snowboard Lessons
• Discounts on Ski & Snowboard Rentals
• Discounts on Gear Tune-Ups
• Discounts on Food & Beverage
• Discounts at Crystal Mountain Retail shops
• Free Crystal branded swag
• Pro deals on gear with 100s of brands
• Discount Marketplace
• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
• Employee-only Night Skiing events
• Employee Housing Available for eligible positions
• Accrued paid time off for eligible positions
• Group health insurance for eligible positions
• 401K benefit and generous match with immediate vesting for all staff members over 18
• Opportunities for growth, advancement, and year-round employment

POSITION TITLE: Marketing Specialist
- Content and Insights

BUSINESS UNIT: Marketing

POSITION

REPORTS TO:

Director of Marketing

POSITIONS REPORTING TO THIS ROLE: N/A

LOCATION: Crystal Mountain, Enumclaw, Washington. Hybrid work up to 2 days per week remote possible.

STATUS: Flex Full-Time | 32 hours/week | Benefits Eligible

WAGE: $26-$32.00/hour + benefits

RESORT OVERVIEW, CULTURE AND VISION

Crystal Mountain is the Pacific Northwest's premier destination for skiers, snowboarders, and summer adventurers. We are part of Alterra Mountain Company which consists of some of the world's most aspirational brands.

A career with Crystal Mountain is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.

Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty.

We are here to shape the future of mountain adventure.

We Embrace Empowerment

We Honor Authenticity

We Cultivate Collaboration

We Prioritize Purpose

JOB SUMMARY:

Crystal Mountain is looking for a highly organized, analytically curious marketer who can help us better understand what our guests want, what our marketing is telling them, and what's actually working.

As the Marketing Specialist
- Content & Insights, you'll serve as the operational hub for Crystal's content engine and help lead the Marketing team's approach to analytics, reporting, customer research, audiences, and insights.

You'll connect information that often lives in different places-content calendars, campaign results, website behavior, email performance, social engagement, guest feedback, customer research, and resort priorities-and turn it into something the Marketing team can use.

You'll work closely with Communications, Creative, Digital, Sales, agencies, and departments throughout Crystal to ensure the team has the content, information, audiences, and insights needed to make better marketing decisions.

The ideal candidate is naturally curious, highly organized, comfortable with data, and always asking the next question:

What happened? Why? What does it tell us about our guests? And what should we do next?

ESSENTIAL DUTIES

ANALYTICS & MARKETING PERFORMANCE

Build a consistent picture of…