Software QA Supervisor

Ephrata Headquarters
30 C St SW
Ephrata, WA 98823, USA

Typically, selected candidates are hired at a salary rate between the minimum and midpoint of the range.

Benefits
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This link below will provide you with Grant PUD’s benefit that may be available if hired, different employee types are eligible for different benefits.

Grant County PUD will administer a background check and reference check as part of the hiring process, if selected for this position.

The Software Quality Supervisor leads a team of Software Test Engineers responsible for ensuring the reliability, performance, and quality of software products across development and implementation projects and activities. This role sets testing strategy, aligns quality practices with business needs, and provides technical and functional guidance to improve testing effectiveness. The supervisor oversees testing methodologies, automation practices, and leverages quality insights and metrics to drive improvements.

This position also plays a key role in advancing the organization’s software quality standards, practices, and vision.

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.

Essential duties and responsibilities may include, but are not limited to, the following:

• Build, mentor, and develop a skilled technical team of Software Test Engineers, providing guidance on best practices, and fostering an environment of continuous learning, collaboration and professional growth.
• Drive a focused culture through performance targets, regular performance reviews, one‑on‑ones, and goal planning to propagate a positive team health and growth.
• Lead the execution of manual and automated tests, ensuring timely and efficient testing throughout the software development lifecycle.
• Analyze quality data, identify trends, and generate reports for management on quality metrics, suggesting improvements and necessary actions to maintain or improve software quality and reliability.
• Provide functional and technical guidance, acting as a subject matter expert on testing systems and processes.
• Investigate reported Bugs and Issues, conduct root cause analyses, and lead the implementation of corrective and preventive actions.
• Continually improve QA processes and strategies to enhance efficiency and product quality.
• Coordinate on‑going system enhancements to ensure systems remain accurate, reliable, secure, and effective.
• Ensure that systems and processes meet all necessary regulatory requirements and business specifications.
• Apply advanced knowledge of software testing methodologies, automation tools, defect tracking systems, and Agile/SDLC practices to design, execute, and improve test processes and frameworks.
• Lead and communicate effectively with team members and stakeholders, providing direction, building collaboration, and resolving issues with various stakeholders internal and external to Enterprise Technology.
• Manage multiple projects, prioritizing workloads, balancing resource needs, monitoring progress, and ensuring clear communication of expectations, risks, and outcomes. Demonstrated commitment to Grant PUD’s mission, vision, values, strategic plan, and Grant PUD / IBEW Local 77 Code of Excellence. The incumbent should be familiar with these organizational priorities and behave in a way that aligns with these expectations.
• Understand and adhere to compliance requirements for this position that may include laws, regulations, security guidelines, Grant PUD policies & Procedures.
• In this position, if needed to operate a GPUD vehicle for business purposes, please refer to the Vehicle/Asset Usage Policy, IS-TA-POL-001.
• Actively participate in all aspects of our safety program, including but not limited to:
  • Following all…