Receptionist - Epping Grand Care Community

Epping NSW 2121, Australia

Posted Thursday 29 May 2025 at 2:00 pm

"At Opal Health Care, we know that companies don’t succeed, people do."
Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal Health Care is one of Australia’s leading aged care providers with over 142 Care Communities and over 20,000 team members nationwide.

Located in Sydney’s Northwest Epping Grand Care Community is part of a landmark 29 story development in conjunction with Levande Retirement Living, just moments away from Epping metro station. The latest addition to the Opal family will feature beautiful modern facilities, state of the art technology and equipment and an in-house café and a hair salon!

About the Role:

We're looking for a friendly and organisedReceptionist to be the welcoming face and voice of our care community at Epping Grand Care Community.

What's on Offer:

• ➕ Additional Benefits: EA Penalty Rates & paid parental leave

Why Choose Opal?

✅ Work-life balance— Stable hours and flexible rosters
✅ Career development— Access our Opal Health Care Academy to grow your career
✅ Supportive team— Join a values-led environment where you are valued
✅ Paid parental leave— Industry-leading policy
✅ $5,000 referral bonusesfor bringing a friend onboard
✅ Sector-leading systems— The tools to help you succeed

What You'll Do:

✔️ Be the warm, welcoming, and helpful first point of contact for all residents, families, and visitors.

✔️ Provide exceptional customer service, answering calls and enquiries with care and professionalism.

✔️ Offer a personalised touch, knowing residents by name and providing hospitality like a cup of tea.

✔️ Support essential administrative tasks including managing mail, maintaining records, and assisting with rostering.

✔️ Create a positive and organised environment at the front desk, ensuring a great first impression.

What You'll Need:

✔️ Experience in a reception, front-of-house, or customer service role

✔️ A warm, friendly, and professional manner with excellent communication skills

✔️ Strong organisational skills and a keen eye for detail

✔️ Proficiency in computer systems including MS Office

✔️ A genuine passion for helping people and creating a welcoming atmosphere

✔️ Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Welcome with Heart

If you are a people-person who takes pride in creating a positive and organised environment, we would love to hear from you.

Apply now to become the welcoming heart of our care community with Opal Health Care.