Warranty Administrator

Job Description

Warranty Administrator – Epsom, Surrey

Our client is an automotive car garage in the Epsom area, who are looking to recruit a Warranty Administrator for their dealership.

The client is looking for a professional, enthusiastic and experienced individual to join their team.

• To ensure accurate submissions of warranty and goodwill claims on daily basis and monitor warranty reports
• Ensure all administrative functions within the warranty department are carried out in accordance with company policies
• Administer warranty policy in the best interests of the dealership, manufacturer and customer
• To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
• Inform all relevant staff of forthcoming recall campaigns and changes in warranty / goodwill procedure
• Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
• Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
• Maintain knowledge on all warranty procedures and documentation
• Support other staff members on all warranty related
• Responsible for Warranty administration for a 5 bay workshop

• Experience as a Warranty Administrator
• Organised and efficient to deal with the volume of paper work
• Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
• Disciplined with a passion for attention to detail
• Be a professional, enthusiastic and experienced individual

Package: Excellent package

Hours: Monday to Friday

Andy– Jago Consultants