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Service Advisor

Job in Epsom, Surrey County, KT17, England, UK
Listing for: Pembrook Resourcing LTD
Full Time position
Listed on 2026-09-13
Job specializations:
  • Automotive
    Automotive Sales
Salary/Wage Range or Industry Benchmark: 30000 - 34000 GBP Yearly GBP 30000.00 34000.00 YEAR
Job Description & How to Apply Below

SERVICE ADVISOR – EPSOM

£30,000 – £34,000 BASIC + £42,000 OTE

Monday – Friday | 8:00am – 6:00pm

1 in 3 Saturday mornings

A fantastic opportunity for an experienced Service Advisor!

Are you an experienced Service Advisor looking for your next move with a well-established automotive dealership?

We’re recruiting for a Service Advisor in Epsom
, offering a strong basic salary of £30,000 - £34,000
, with realistic earning potential of up to £42,000 OTE
.

This is a great opportunity for someone who enjoys working in a busy aftersales environment, delivering excellent customer service and building strong relationships with customers.

What's on offer?

£30,000 - £34,000 basic salary

£42,000 OTE

Monday - Friday, 8:00am - 6:00pm

1 in 3 Saturday mornings

Established dealership environment

Excellent earning potential

Opportunity to develop your automotive career

Supportive and professional working environment

The Role

As a Service Advisor
, you’ll be the key link between customers and the workshop, ensuring every customer receives an exceptional experience from booking through to vehicle collection.

Your responsibilities will include:
  • Booking vehicles into the workshop
  • Taking ownership of customer enquiries and requirements
  • Preparing accurate job cards and estimates
  • Liaising closely with Technicians and the Workshop
  • Keeping customers updated throughout the repair process
  • Upselling additional work where appropriate
  • Managing customer expectations and resolving issues professionally
  • Maintaining high levels of customer satisfaction
  • Ensuring vehicles are ready for collection on time
  • Working towards departmental targets and KPIs
What are we looking for?

We're keen to speak with experienced automotive Service Advisors who are confident dealing with customers and comfortable working in a busy dealership environment.

You’ll ideally have:
  • Previous Service Advisor / Aftersales experience
  • Strong customer service and communication skills
  • Excellent organisation and attention to detail
  • The ability to work under pressure in a fast-paced environment
  • A professional and positive approach
  • Good understanding of workshop processes
  • A genuine passion for the automotive industry

If you're an experienced Service Advisor looking for a role offering a strong basic salary, excellent OTE and a great work-life balance, this could be the opportunity you've been waiting for.

Location:
Epsom, Surrey

Apply now for a confidential conversation about the role.

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