Vehicle Damage Assessor

We are currently seeking a highly skilled Vehicle Damage Assessor to join a well-established, family-run Vehicle Manufacturer approved bodyshop in Epsom, Surrey. This is an excellent opportunity for a motivated professional to develop their career within a progressive company committed to innovation, quality, and staff development.

We are recruiting for the position of Vehicle Damage Assessor, which offers a competitive salary range from £45,000 to £50,000 per annum, depending on experience. Alongside a basic salary, there is uncapped bonus potential through upselling, providing significant earning opportunities. The role is based on a Monday to Friday schedule, from 8:00 am to 5:30 pm, with a 30-minute lunch break and no weekend work.

• Competitive salary between £45,000 - £50,000 (DOE)
• Uncapped bonus potential through upselling additional services
• Monday to Friday working hours, 8:00 am - 5:30 pm
• 20 days holiday plus bank holidays
• Pension contribution
• Discounted repairs and servicing for friends and family
• Modern, paperless workflow utilising Autoflow DMS and Audatex
• Clear opportunities for career progression and leadership roles within a supportive environment

• Conduct detailed vehicle damage assessments for manufacturer-approved repairs
• Prepare accurate repair estimates using Autoflow DMS and Audatex systems
• Support the transition to a paperless workflow and contribute to process improvements
• Collaborate with colleagues to streamline workshop operations and enhance customer service
• Upsell additional repair services to maximise profitability and customer satisfaction
• Mentor an apprentice VDA (if ATA accredited) and assist in team development
• Lead initiatives aimed at improving workflow efficiency and quality standards
• Maintain excellent communication with customers and insurance companies
• Keep up-to-date with manufacturer guidelines and repair procedures

• ATA VDA accreditation or NVQ VDA qualification highly preferred
• Proven experience as a Vehicle Damage Assessor or Estimator, ideally within a manufacturer-approved environment
• Strong understanding of Autoflow DMS and Audatex systems
• Exceptional attention to detail and analytical skills
• Excellent communication and customer service abilities
• Proactive, flexible, and adaptable mindset, with leadership potential
• A commitment to delivering high-quality repairs and outstanding service

This role provides a rewarding career path within a family-owned business that values innovation and staff development. If you are a dedicated Vehicle Damage Assessor looking for a new challenge, this opportunity in Epsom, Surrey, is ideal.