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Arrears & Customer Outcomes Specialist; Hybrid

Job in Epsom, Surrey County, KT17, England, UK
Listing for: Toyota Financial Services, KINTO and KINTO JOIN
Full Time position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below
Position: Arrears & Customer Outcomes Specialist (Hybrid)

Toyota Financial Services in the United Kingdom is seeking a Customer Outcomes (arrears) specialist to deliver empathetic, compliant arrears support and resolve customer queries in line with regulatory standards, including Consumer Duty.

This role focuses on managing accounts, proposing affordable repayment options, and ensuring positive outcomes for customers while maintaining professionalism and integrity. Hybrid working and a comprehensive benefits package are available.

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