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Senior Platform Support & Customer Success Specialist
Job in
Epsom, Surrey County, KT17, England, UK
Listed on 2026-09-01
Listing for:
Vermillion Analytics
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Vermillion Analytics in Epsom is seeking a senior Customer Success & Application Support Specialist to act as the go-to expert on the company's software platform, supporting customers and internal colleagues, investigating and resolving complex issues, and managing escalations.
You will work with Customer Success, Account Management, Product, Technical, Development and Support teams to ensure issues are understood and resolved, with opportunities to improve customer experience and product.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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