Assistant Service Manager

We are seeking a Assistant Service Manager on behalf of our client, a reputable car dealership located in Epsom. This Assistant Service Manager role presents an excellent opportunity for a motivated and experienced motor trade professional to lead the Service Reception department within a well-established group. The Service Reception Manager will play a key role in delivering exceptional customer service, ensuring operational efficiency, and supporting the dealership's continued growth.

Benefits:

Competitive basic salary between £38,000 and £40,000 per annum, with achievable bonuses, giving an overall OT of approximately £46,000
45-hour working week from Monday to Friday, with Saturdays on a rota
23 days holiday plus bank holidays
Support for a car benefit scheme if desired
Internal promotion opportunities within a growing group
Supportive and professional work environment
Start date from 1st September Duties of an Assistant Service Manager:

Overseeing the Service Reception department to ensure excellent customer service and operational efficiency
Managing a team to deliver smooth daily operations and high customer satisfaction
Supporting the Service Department with administrative tasks, customer liaison, recruitment, and staff development
Ensuring compliance with company policies and manufacturer standards
Handling customer enquiries and resolving issues promptly
Contributing to continuous improvement of service processes
Assisting in the training and development of team members

Requirements of an Assistant Service Manager:

Proven experience as a Senior Service Advisor, Assistant Service Manager, or Service Manager within the motor trade
Enthusiastic, motivated, and professional approach
Strong organisational and leadership skills
Knowledge of Kerridge, Pinnacle DMS, or similar dealership management systems
Residing in or near Epsom, or willing to commute
Ability to work well under pressure and maintain a confident, customer-focused approach
Excellent communication skills and a dedication to delivering outstanding customer service

If you are a driven motor trade professional seeking progression within a reputable dealership, we would welcome your application for this Assistant Service Manager role.

Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Epsom and Surrey, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today