Enrollment Advisor

Department: Student Recruitment

Location: Greenford

Type of

Contract:

Permanent

GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service.

This role is not eligible for visa sponsorship!

• Track enquiries, applications, admissions data, and manage student recruitment pipelines.
• Utilize CRM systems to maintain accurate records of interactions with prospective students.
• Use various communication channels (phone, email, virtual platforms) to engage and nurture leads.
• Offer information, advice, and guidance on Student Finance and available financial support.
• Assist with special projects and initiatives related to student recruitment and enrolment management as needed.

• Sales Acumen:
  Identify the needs and goals of prospective students and recommend suitable programs.
• Communication
  
  Skills:
  
  The ability to effectively communicate via various channels.
• Customer Service
  
  Skills:
  
  Providing exceptional service to prospective students.
• Active Listening:
  Listening attentively to needs and concerns.
• Closing
  
  Skills:
  
  Guiding through enrollment, overcoming objections.
• Time Management:
  Prioritise tasks and meet recruitment goals.
• Goal Orientation:
  Setting ambitious targets.
• Resilience and Persistence:
  Maintaining motivation despite rejection.
• Program Knowledge:
  In-depth knowledge of GBS programs.

• 25 days annual leave, plus 8 public holidays.
• 1‑day extra leave per year of service, up to a maximum of 5 days.
• Workplace pension scheme.
• Tuition reimbursement for career development courses.
• Flexible Benefits:
  Cycle to Work, Workplace Nursery, Techscheme and more.
• Perks@Work discounts platform, wellbeing centre and more.
• Reward and recognition programme.
• £500 award employee referral scheme.
• Discretionary annual performance bonus.

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.” — Barbara Vargas (Professional Services Employee)