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Guest Experience & Booking Specialist

Job in Ewell, Epsom, Surrey County, KT17, England, UK
Listing for: Merlin Entertainments
Full Time position
Listed on 2026-10-11
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Management & Planning
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 17000 - 21000 GBP Yearly GBP 17000.00 21000.00 YEAR
Job Description & How to Apply Below

Merlin Entertainments in the United Kingdom is seeking a friendly Contact Centre Advisor to handle guest enquiries, bookings and feedback across phone, email, live chat and social channels. You will work toward performance targets while delivering guest‑focused service that creates memorable experiences.

You will use our booking system and CRM, log interactions accurately, and stay updated on products and attractions.

Consider building your career as a Guest Experience & Booking Specialist at Merlin Entertainments.

The following role is for a Guest Experience & Booking Specialist with Merlin Entertainments.

Our team is growing, and we are hiring a Guest Experience & Booking Specialist in Ewell, England, United Kingdom.

This role is for the Guest Experience & Booking Specialist role at Merlin Entertainments.

We are seeking a motivated Guest Experience & Booking Specialist to join Merlin Entertainments in Ewell, England, United Kingdom.

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