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Hybrid Customer Outcomes Specialist - Collections

Job in Epsom, Surrey County, KT17, England, UK
Listing for: Toyota
Full Time position
Listed on 2026-10-19
Job specializations:
  • Finance & Banking
    Banking & Finance
  • Customer Service/HelpDesk
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 26000 - 38000 GBP Yearly GBP 26000.00 38000.00 YEAR
Job Description & How to Apply Below

Toyota Financial Services is seeking a Customer Outcomes professional in the UK to support arrears and collections while upholding Consumer Duty standards. You will analyse customer situations, propose tailored repayment solutions, and ensure ethical, compliant interactions across all channels.

The role emphasizes empathy, regulatory compliance, and delivering positive customer outcomes, with a hybrid working pattern and a strong emphasis on service excellence.

We are seeking a motivated Hybrid Customer Outcomes Specialist - Collections to join Toyota in Epsom, England, United Kingdom.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Epsom, England, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

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