Driver Operative ( Community Services

Epsom, United Kingdom | Posted on 14/07/2026

2 months contract with a Local Authority

Job Title:
Community Services Driver Operative

Job Purpose

To support the delivery of community-based services by providing safe, reliable, and person-centred transport for residents through the Transport from Home Service and by delivering meals through the Mealsat Home Service
. The role is essential in ensuring residents receive timely support, maintain independence, and access services that enhance theirwellbeing. The post holder will act as a key point of contact for service users, promoting dignity, respect, and excellent customer service at all times.

Key Responsibilities

Transport Services

• Safely transport residents to and from designated locations using accessible vehicles.
• Assist passengers with boarding, disembarking, and securing mobility equipment where required.
• Conduct vehicle safety checks before and after use and report any defects promptly.
• Ensureall journeys are completed safely, efficiently, and in accordance with service schedules.
• Maintain accurate transport records and comply with relevant transport regulations.

Meals at Home Service

• Deliver meals to residents in a timely and professional manner.
• Ensure food is transported and delivered in accordance with health and safety andfood hygiene standards.
• Reportany concerns regarding service users' wellbeing, welfare, or safeguarding issues to the appropriate manager.

Customer Support

• Build positive relationships with residents, families, carers, and colleagues.
• Providea person-centred service that respects individual needs, preferences, and dignity.
• Offer support and reassurance to vulnerable residents while maintaining professional boundaries.
• Actas an ambassador for the service, providing excellent customer care at alltimes.

General Duties

• Work independently and as part of a team to ensure the effective deliveryofservices.
• Manage daily schedules and workloads efficiently to meet service demands.
• Attend mandatory training and development activities.
• Comply with organisational policies, including safeguarding, health and safety,data protection, and equality and diversity requirements.
• Undertakeany other duties appropriate to the role.

Experience

• Experience working within community support, social care, customer service, orsimilar public-facing services.
• Experience driving vehicles in a professional capacity.
• Experience providing support to vulnerable adults, older people, or individuals with additional needs.
• Demonstrableability to work independently and manage time effectively.
• Experience operating accessible or wheelchair-accessible vehicles.
• Experience within transport, domiciliary care, community services, or meal delivery services.
• Experience completing basic records and administrative documentation.

Qualifications and Skills

• FullUK Driving Licence with entitlement to drive vehicles up to D1 category (or willingness/ability to meet licensing requirements where applicable).
• Good literacy and numeracy skills.
• Strong communication and interpersonal skills.
• Abilityto work flexibly and respond to changing service needs.
• Understanding of customer care and person-centred service delivery.
• Safeguarding Adults training.
• Relevant qualification in Health and Social Care, Community Support, or a related field.

Personal Attributes

• Caring,compassionate, and professional approach.
• Reliable,punctual, and highly organised.
• Abilityto remain calm under pressure and solve problems effectively.
• Commitment to promoting independence, dignity, and wellbeing for residents.
• Positive team player with a strong customer-focused attitude.

Additional Information

Hours: 36 hours per week

Rate of Pay: Limited/Umbrella - £17.41per hour

Contract Type: Temporary/Agency (Limited Company or Umbrella basis)

Training: Full training will be provided

Driving Requirement: Full UK Driving Licence with D1 entitlement required

Working Environment: Community-based role involving resident transport services and home meal deliveries.