Ward Host

Main area Facilities Grade Non AFC Grade A Contract Permanent Hours

• Part time
• Other

28 hours per week (Various shifts available from 10.5 hours to 42 hours - to discuss with hiring manager) Job  
-SCC-VGC-A

Site Epsom University Hospital Town Epsom Salary £15.42 per hour including HCAS Salary period Hourly Closing 19/10/2026 23:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

As a ward hostess you will help to enhance our patient well-being and their experience in the hospital . Working closely with other hospital staff you will be expected to deliver a great level of customer service to all patients, visitors, staff and various stakeholders.

You will be responsible for providing an efficient food and beverage service to patients on wards ensuring that food and beverages meets patients` medical, dietary and cultural needs. You will help to prepare the service areas with the necessary equipment, such as crockery, serving utensils, condiments. In addition, you will be responsible for food preparation and production, maintaining a high standard of hygiene and food handling, whiles ensuring all food served to patients is easily accessible.

Full Time & Part Time Contract Available:

(Shift pattern will include evening and weekend working)

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surreyand NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

This ward host role is mainly based at Epsom hospital and we expect our team members to work across trust wide which is Epsom and St Helier hospitals.

If you have a driving license and a car, it will be an advantage and also you can reach our hospitals via public transport.

• Health & Safety Awareness
• NVQ level 1& 2 or equivalent

• Previous work in a customer facing role
• Able to read, write and converse in English
• Able to understand and following written and verbal instructions
• Effective oral and written communication skills
• Previous experience in a healthcare setting

Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
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Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

References
Please provide a minimum of 3 years’ employment and/or education history , including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel…