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First-Line IT Support Specialist
Job in
Epsom, Surrey County, KT17, England, UK
Listed on 2026-08-23
Listing for:
365 Retail Markets
Full Time
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
365 Retail Markets is seeking a proactive 1st Line Helpdesk professional to provide timely technical assistance for SB Software products. You will diagnose common issues, offer clear guidance, and escalate complex cases to 2nd line when needed, ensuring high-quality service.
You will work closely with customers and internal teams to understand problems, document steps, and deliver consistent support that upholds our standards of responsiveness and professionalism.
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