Service Delivery Manager
Listed on 2026-10-02
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Supply Chain/Logistics
Procurement / Purchasing, Supply Chain & Logistics, Operations Management -
Management
Supply Chain & Logistics, Operations Management
Are you an experienced Service Delivery, Operations, Supply Chain or Procurement professional looking for a role where you can make a real impact within healthcare?
Our client, is looking for a Service Delivery Manager to oversee the successful delivery of their managed service contract at Epsom Hospital.
This is a varied and hands-on role, responsible for ensuring critical medical supplies and equipment are available when needed, supporting clinical teams, managing suppliers, delivering service KPIs and leading a small onsite team.
Key Responsibilities:
- Manage the day-to-day delivery of the onsite managed service
- Lead and support the On-Site Coordinators
- Oversee stock control, inventory management and product availability
- Monitor stock rotation, expiry dates and stock takes
- Manage supplier relationships and conduct regular review meetings
- Identify cost savings and support supplier negotiations
- Ensure contract KPIs are achieved and service standards are maintained
- Build strong relationships with hospital departments and stakeholders
- Train and support users of inhouse systems
- Produce reports and manage service performance
About You:
- Experience in Service Delivery, Operations, Procurement, Supply Chain or Contract Management
- Strong stakeholder management and communication skills
- Experience managing suppliers and service performance
- Comfortable working in a fast-paced environment
- Previous team leadership experience
- Strong organisational and problem-solving skills
- Healthcare, medical devices, NHS or managed service experience would be advantageous
What's on Offer?
Salary of £33,000 - £36,000
Opportunity to work within a healthcare environment where your contribution has a direct impact on patient services
Varied role combining operations, supplier management, procurement and team leadership
Career development opportunities within a growing organisation
If you're a proactive and organised operations professional who enjoys managing relationships, driving service excellence and delivering results, we'd love to hear from you.
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