Registered Care Manager

Responsibilities

• Lead the branch to achieve and maintain an Outstanding CQC rating.
• Act as the CQC Registered Manager for the service and take full accountability for service quality and regulatory compliance.
• Develop and execute business growth strategies, optimising enquiries and marketing.
• Manage and develop the team, encouraging, supporting, and overseeing their professional growth.
• Maintain the brand reputation, upholding the high‑quality care reputation of Alina Homecare.
• Track and report on the team’s continuous success, ensuring robust governance, audit and quality systems.
• Uphold strict adherence to CQC, Local Authority and internal standards, safeguarding and serious incident management.
• Develop and implement policies and procedures, and lead the senior management team.
• Represent the company to external stakeholders and maintain effective external relationships.
• Manage all aspects of the branch including profit and loss responsibility.

• Full UK driving licence and access to a vehicle.
• NVQ Level 5 in health and social care or willingness to work towards it.
• Minimum 3 years experience as a Registered Manager or Deputy in domiciliary care.
• Proven track record of achieving Good or Outstanding CQC ratings.
• In‑depth knowledge of the Health and Social Care Act, CQC regulations and best practice.
• Strong commercial acumen and P&L experience.
• Excellent leadership, change management and respectful/encouraging leadership skills.
• Dedicated and professional approach to work.
• Ability to build effective external relationships.

• Competitive salary (+ paid on‑call).
• Annual bonus up to £5,000 per bonus opportunity per year.
• 24/7 wellbeing support for you and your family.
• Exclusive staff discounts on major brands.
• Opportunities to develop and grow, including study for a Diploma in Health and Social Care.
• Up to 33 days paid holiday and training support.
• Pension scheme to prepare for future.
• Permanent, full‑time contract and central support from experienced Alina colleagues.

Epsom, KT19 8DR

Full‑time, typically Monday to Friday. Flexibility required, including some evening/weekend and on‑call responsibility.

RCM-Epsom-210526