RMF: Caseworker – Individual Grants

The Royal Medical Foundation (RMF) is one of the UK’s oldest medical charities, founded in 1855 to support doctors and their families during times of crisis. When illness, bereavement or unexpected hardship turns lives upside down, we provide compassionate support and practical financial help to restore stability and dignity.

We are now seeking a Caseworker to join our small, friendly team and play a vital role in supporting members of the medical community through some of the most challenging moments of their lives.

As a Caseworker, you will work directly with doctors and their families who are experiencing financial hardship and significant life challenges. You will offer a listening ear, assess individual circumstances with care and sensitivity, and help people access the financial assistance and wider support they need.

This is a role for someone who is person‑centred, combines empathy with professionalism, and who is comfortable handling sensitive conversations alongside detailed casework and financial administration.

You are likely to have experience within the advice, charity, social care or grant‑giving sector, and bring a strong understanding of:

• Welfare benefits, financial assessments and holistic signposting to wider support
• Safeguarding and data protection
• Supporting people through crisis with compassion and respect

You will also have:

• Excellent listening and communication skills
• Strong organisational and administrative ability
• Confidence working independently in a home‑based role
• Sound judgment, integrity and emotional resilience

Above all, you are someone who genuinely cares about helping others — and understands the importance of offering support with dignity, sensitivity and professionalism.

This is a home‑based role, with occasional travel (including attendance at Epsom College in Surrey a few times a year). Equipment will be provided and you will need a suitable private workspace, reliable internet and phone access.

We offer:

• Flexible, part‑time working (32 hours per week, Monday–Friday)
• 25 days’ annual leave (pro rata) plus bank holidays
• Pension scheme via the Pensions Trust
• Private health care scheme
• Regular supervision, training and the support of a small, friendly team
• The opportunity to do work that genuinely changes lives

Epsom College is managing the recruitment process on behalf of the RMF, therefore candidates are asked to complete an application form, accessible using the ‘apply’ button. Applicants should refer to the Recruitment, Selection and Disclosure policy on the Epsom College website (the content of which also applies to RMF job applicants) and the Job Description and Person Specification. To comply with safeguarding procedures when working in a school, CVs cannot be accepted.

Please contact HR.rec with any queries about the online application process.

For an informal conversation about the role, please contact Rosie Collingbourne, Casework Manager, li

The RMF is an equal opportunities employer that believes in equal opportunities for all, celebrates and welcomes diversity. Employment decisions throughout the school are made without regard to any status protected by law. If you require any reasonable adjustments at any stage of the application process, please feel free to contact our HR department  or detail any adjustments on your application form.

The RMF is committed to safeguarding and promoting the welfare of vulnerable adults, children, young people, and all those we support. The successful candidate will be subject to appropriate pre‑employment checks.