Communications Operations Specialist

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The Operations Communications Specialist will lead and support communications and content creation strategies that directly impact Atlas Air’s operational success. This role focuses on delivering clear, timely, and effective written, visual, and digital content across all operational divisions—Flight, Ground, System, Technical Operations, and Safety. The position is central to engaging pilots and operations employees, strengthening a culture of safety, and driving performance and alignment with company objectives.

• Drive execution of operations-focused communication and content creation initiatives under tight deadlines while balancing multiple priorities with accuracy and attention to detail.
• Partner with operational leaders to ensure messages and content are aligned with strategic objectives, including safety, performance, and engagement.
• Manage complex communication workflows and content pipelines, ensuring timely delivery, quality execution, and appropriate audience targeting.
• Provide proactive follow‑up and tracking of all operations communications projects, campaigns, and content performance (e.g., engagement, reach, and feedback).
• Act as a subject matter expert in operations communications and content strategy, advising leadership on best practices for pilot engagement and operational messaging.

• Develop, write, and distribute high‑quality content and communications that support operations, including critical safety updates, operational performance messages, and pilot‑focused engagement initiatives.
• Proactively manage, curate, and populate digital platforms (Workvivo, MS Teams, Global Net, etc.) to ensure they are vibrant, reliable hubs for operational information.
• Draft and edit operational updates, safety briefings, leadership messages, and crew engagement stories to strengthen awareness and alignment across flight and ground operations.
• Support executive communications by preparing presentations, speech drafts, and briefing materials for Town Halls, Base visits, and other leadership forums.
• Manage employee engagement initiatives such as surveys, including developing survey‑related content, analyzing results, and sharing actionable insights with leadership.
• Maintain a robust communications calendar focused on operational messaging and content delivery, ensuring consistency and alignment with enterprise‑wide priorities.
• Collaborate with HR, IT, and Operations to optimize distribution lists and ensure accurate message targeting for pilots, ground staff, and other operational employees.
• Ensure the company website and intranet reflect up‑to‑date, accurate, safety‑critical information, resolving issues proactively.

• Lead communications and content development support for key operational meetings and events, including pilot engagement sessions, crew base meetings, safety forums, and leadership Town Halls.
• Coordinate messaging, logistics, and vendor support to ensure impactful delivery of events with strong operational relevance, including the creation of event‑specific digital and presentation content.

• Collaborate with the Communications team to ensure consistent brand alignment while tailoring operations‑focused content to the needs and preferences of the operational audience.
• Partner with regional and global teams to support operations‑related communications at industry events, trade shows, and customer engagements.
• Contribute to the development of safety‑ and operations‑focused collateral, multimedia digital content, and executive presentations.

• Bachelor’s Degree required; preferred in Communications, Public Relations, Journalism, or related field.
• 4+ years of experience in Communications, with demonstrated experience in Operations, Aviation, or Logistics preferred.
• Proven expertise in pilot or employee engagement, safety communications, or operational performance communications, with a strong portfolio of written and digital content.
• Exceptional verbal and written communication skills with the ability to simplify complex…