Post Entry Dispute Specialist

What makes DHL great?

Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

We have an immediate career opportunity for a qualified Post Entry Billing Specialist in the International Trade Affairs and Compliance team at our Erlanger, KY location. In this role, you will facilitate compliance with US Customs regulations governing the oversight and control of DHL’s brokerage operations. You will also monitor for adherence to DHL policies and procedures in the processing of such merchandise.

• Review entry disputes, determine validity and if DHL or customer error
• Confirm all required documentation is present and work directly with customer if any documentation is missing
• Make correction to the entry
• File PSC, 520D or Protest depending on type & liquidation date
• File 3347 for IOR/UC correction
• Process voluntary tenders for additional duties owed
• May also include:
• Review & process cash disputes including entry and billing corrections
• Perform internal import entry audits with a focus on regulatory requirements for classification, valuation, Importer of Record & Ultimate Consignee, Free Trade Agreement & Returned Goods status and DHL entry policies for Use of DHL as IOR or UC
• Proper application of FTA status
• Proper application of Returned Goods classification

• Customs Broker’s License preferred
• Minimum 4 years of Import Clearance Experience
• Bachelor’s Degree preferred
• Import clearance, trade compliance experience
• Ability to multi-task, set priorities and meet multiple deadlines in a fast-paced environment

DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry.

• Competitive Pay
• Bonus/Incentive Programs
• Retirement Savings – 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://(Use the "Apply for this Job" box below).-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.