Network Operations Associate, Air Network Control Center

Network Operations Associate, Amazon Air Network Control Center

Elevate Amazon Air's Network Operations with Your Strategic Problem-Solving Skills. We’re searching for a dynamic professional to serve as the critical nerve center of our air freight operations, turning complex logistical challenges into seamless delivery solutions. Your strategic insights and meticulous coordination will directly impact customer experiences across our rapidly expanding network.

• Manage scanning equipment, repair processes, and inter‑center communications to ensure seamless network performance.
• Develop training protocols, monitor compliance, and systematically eliminate operational defects.
• Oversee label procurement, invoice approvals, and precise inventory tracking across multiple locations.
• Investigate performance metrics, identify trends, and develop actionable insights for operational enhancement.
• Create compelling narratives and presentations that translate complex data into clear, executive‑level recommendations.

• Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). Eligibility is limited to those who pass a security screening as required by the FAA, DHS, and TSA (as applicable).
• Must be able to secure appropriate airport authority and/or U.S. Customs security badges, if applicable.
• Amazon does not sponsor immigration for this role (including H‑1B, TN, and other non‑immigrant visas).

• This is a safety‑sensitive position requiring an employee’s full and unimpaired skills and judgment. The role is subject to mandatory pre‑employment and, where permitted, post‑hire drug testing.

Your day will be a dynamic blend of real‑time problem‑solving, data analysis, and cross‑functional collaboration. You’ll navigate our complex air network, making critical decisions that ensure smooth freight movements and timely deliveries—from coordinating equipment procurement to analyzing performance metrics. You’ll be the behind‑the‑scenes hero keeping our operations running smoothly.

We are a collaborative, innovative group dedicated to revolutionizing air logistics. Our team is committed to continuous improvement, leveraging data‑driven strategies to enhance operational efficiency. We value professionals who can think holistically, communicate effectively, and drive meaningful change in a fast‑paced environment.

• 1+ years of experience with computers and Microsoft Office (Outlook, Word, Excel).
• High school diploma or equivalent.
• Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach.
• Work 40 hours/week, with overtime as required.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Age 18 or older.

• Bachelor’s degree in business, logistics, or a related field.
• Experience in transportation or supply chain operations.
• Advanced Excel skills with data analysis capabilities.
• Familiarity with process improvement methodologies.
• Strong analytical and problem‑solving capabilities.

EEO Statement  Services LLC is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Amazon Accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $40,600/year in the lowest geographic market up to $66,800/year in the highest geographic market. Pay is based on a number of factors, including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon provides total compensation—including equity, sign‑on payments, and other benefits—along with a full range of medical, financial, and other benefits.

For more information, please visit Amazon Employee Benefits.

This position will remain posted until filled. Applicants should apply via our internal or external career site.