Sr. Business Transformation Specialist

Location: Fort Mitchell

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is seeking an experienced, execution-oriented Sr. Business Transformation Specialist to join the US Proxy Business Transformation & Special Projects team.  This role combines hands-on business transformation, process improvement, analysis, and implementation responsibilities with strong project management discipline. The Sr. Business Transformation Specialist will independently lead cross-functional projects from initiation through implementation while helping assess business processes, define solutions, and drive broader transformation initiatives.

The successful candidate will have significant experience leading projects end-to-end and will be comfortable taking a business objective or problem, creating the structure and plan needed to address it, organizing stakeholders, managing risks and dependencies, and driving execution with limited day-to-day direction. Projects may range from targeted operational improvements to larger, multi-workstream initiatives involving Business, Operations, Technology, Product, Risk, clients, vendors, and other enterprise stakeholders.

Responsibilities:

Business Transformation & Analysis Analyze current-state business processes, workflows, systems, controls, and cross-functional dependencies.

Facilitate discussions with stakeholders to identify pain points, inefficiencies, risks, and improvement opportunities.

Support the design of practical future-state processes and solutions that improve efficiency, scalability, controls, and client experience.

Identify opportunities for standardization, simplification, automation, and workflow redesign.

Gather and document business requirements and identify gaps, dependencies, or unresolved questions.

Conduct analysis to support impact assessments, business cases, implementation strategies, and decision-making.

Governance, Risk & Stakeholder Management Develop and maintain project plans, milestone trackers, action and decision logs, risk and issue registers, and other key project materials.

Track progress against timelines and proactively address risks, issues, dependencies, scope changes, and resource constraints.

Escalate matters appropriately with clear context, business impact, options, and recommended next steps.

Coordinate execution across cross-functional stakeholders and maintain momentum in a matrixed organization.

Facilitate effective working sessions that result in clear decisions, ownership, actions, and next steps.

Prepare concise project updates and executive-ready materials that accurately communicate project health, progress, risks, and decisions required.

Implementation & Change Readiness Lead or coordinate implementation and readiness activities across impacted teams.

Coordinate requirements, testing, process changes, operational readiness, communications, training, and deployment activities as applicable.

Develop implementation plans, readiness criteria, and go-live approaches where established processes do not yet exist.

Drive resolution of implementation risks and dependencies and support post-launch stabilization and transition to ongoing business ownership.

Project Leadership & Delivery Independently lead multiple cross-functional projects from initiation through implementation and stabilization.

Translate business objectives into structured project plans with clear scope, deliverables, milestones, dependencies, owners, and timelines.

Establish the appropriate governance, working cadence, and project structure based on the needs and complexity of the initiative.

Proactively drive execution, maintain accountability, and identify next steps without requiring significant day-to-day direction.

Bring structure to ambiguous or evolving initiatives where requirements, responsibilities, or execution paths may not initially be clear.

Build Transformation & Project Management Capabilities Partner with the head of the Business Transformation & Special Projects team to help build and mature the operating framework.

Help establish practical, scalable project management and transformation standards for initiatives of varying size and complexity.

Develop and refine templates, tools, and repeatable approaches for project intake, scoping, planning, governance, status reporting, risk management, requirements, process documentation,…