Customer Service Representative - State Farm Agent Team Member

Full Time
• Crestview Hills - KY

• Opportunity for advancement
• Paid time off
• Health insurance
• Vision insurance

As a Customer Service Representative for Cooper Downs State Farm you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively servicing our business.

Grow your career as you better your community. As an attentive, sociable, and relationship driven professional, we are eager to have you on our team.

• Assisting customers in our claims process
• Collect documentation needed to simplify our customer experience

• Experience in customer service
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Highly detailed
• Able to anticipate customer needs
• Able to effectively relate to a customer

• Paid time off (holidays and personal/sick days)

Growth potential/opportunities for advancement within my agency

Compensation: $40,000.00 - $52,000.00 per year

We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it!

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Make a difference in your community every day

Gain confidence and grow your career

Join a fun and flexible workspace with a growing team