Client-Focused CSR: Claims Support & Growth
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Customer Service Representative - State Farm Agent Team Member
Full Time
• Crestview Hills - KY
- Opportunity for advancement
- Paid time off
- Health insurance
- Vision insurance
DESCRIPTION:
As a Customer Service Representative for Cooper Downs State Farm you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively servicing our business.
Grow your career as you better your community. As an attentive, sociable, and relationship driven professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Assisting customers in our claims process
- Collect documentation needed to simplify our customer experience
- Experience in customer service
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Highly detailed
- Able to anticipate customer needs
- Able to effectively relate to a customer
- Paid time off (holidays and personal/sick days)
Compensation: $40,000.00 - $52,000.00 per year
We're Hiring!We are a very busy office and are looking for our next great team member. Our team works hardto reach our goals together as a teamand have fun while we are doing it!
About Our Agency- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Are you willing to work with a base salary and commissions? *
If you could have dinner with anyone in the world, who would it be and why? *
What makes you unique? *
Referral code from a current employee If no code provided, add their name instead.
Make a difference in your community every day
Gain confidence and grow your career
Join a fun and flexible workspace with a growing team
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