Billing Supervisor Business Health

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Job Type: Regular Scheduled

Hours:

40

zabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork.

Our associates are the heart of everything we do.

We invest in you — personally and professionally. Enjoy:

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

This position is responsible for the billing portion of the Electronic Billing System (Systoc) and providing leadership for Business Health billing staff. Assist with system evaluation, testing, implementations, upgrades, and software changes. Perform troubleshooting, auditing, system integration(s), and coordination with Information Systems personnel (IS), Revenue Enhancement, Registrations. Provides technical support and training as needed and assist management team with system related issues.

Responsibilities include staying current on Commercial, Worker's Compensation, other third party, and Government regulations. In addition, training all department staff regarding billing function and acting as liaison between billing/follow up staff and other units and/or departments. Work closely with third party vendors to achieve the most cohesive billing and clearing house systems. Responsible for ensuring month end processes, daily work flow and AR.

Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Manage and coach subordinate group. Develop, promote, and maintain professional relationships, both internally and externally. Communicates with supervisor/Manager and payers of any issues that would prohibit claim payment and elevate serious barriers to appropriate management. Demonstrates adequate, appropriate, and professional levels of communication with insurance company representatives, team members, managers and directors. Completes special projects and tasks by the established time frame which can include organizing workload and/or associates for successful account resolution: proactively notifies manager of a barriers that prohibit billing and/or payment of claims.

Assign, monitor/review the task progress and ensure accurate workload of a group of employees. Provide instruction so others on the team can complete tasks quickly and effectively. Inform management of overall performance of team members. Provide technical guidance on more complex issues including but limited to maximum reimbursement.

Work specific reports (as applicable). Bill self-pay worker’s compensation accounts receivable. Submits bills to payers electronically if possible, otherwise paper. Proficient in Worker's Compensation regulations and reimbursement policies. Proficient in third party contractual agreements and regulations to apply requirements for accurate billing and to make recommendations for system changes as needed.

Calls payers/ Patients or uses online resources to obtain status on accounts…