WMS Implementation Consultant

Hy-Tek is looking for a dynamic and motivated Warehouse Management System Implementation Consultant. This role is an exciting opportunity for an organized, self-driven individual to work on our Professional Services Team on the implementation of new accounts, to help clients adapt their operations to our WMS and TMS applications.

• Act as the Subject Matter expert on the Intra One WMS, WCS and TMS applications across multiple clients.
• Train Intra One Consultants in the Best Practice use of the INTRAONE WMS and TMS.
• Analyze and find solutions for escalated Decisions, Risks, Issues and Change Requests during the day-to-day interactions with the client and project team.
• Manage Client Expectations to increase perception of competence, skill, and customer focus of the Intra One Project Team.
• Manage Client Expectations to increase perception of value in the Intra One Applications to their business and profitability.
• Mentor/Develop IC1/IC2 consultants to grow their skills with applying Intra One WMS, WCS and TMS application in their specific client’s warehouse operations.
• Ensure Project Teams follow the INTRAONE Professional Services Implementation methodology to meet and exceed expectations of clients concerning functionality, timeline and budget.
• Provide suggested improvement to the Intra One Professional Services Implementation methodologies to improve impact on Intra One profitability.
• Matrix reporting to the Hy-Tek Project Manager for client specific activities and Intra One VP of Professional Service for training and development.
• Excellent requirements gathering skills to gather and interpret all necessary information including technical requirements for implementations.
• Identify improvements for internal communications within teams to drive a consistent, high-quality experience for our customers throughout the implementation process.

• Bachelor’s degree in supply chain management / Logistics preferred.
• Previous Software Implementation experience with Intra One or peer applications.
• Previous Consulting Experience working with and leading customers.
• Proficient in Microsoft Office suite, Smart Suite and Dev Ops.
• Keen attention to detail with strong follow through skills.
• Disciplined, self-starter with the ability to multi-task and to work autonomously.
• Excellent written and verbal communication skills with the ability to relay information in a timely manner, especially requirements gathering.

• Travel up to 70% of the time.
• Some weekend/night work required as needed.
• Standing and walking for long periods of time.
• Occasional climbing on steps, scaffolding and/or mezzanines.
• Sitting in and/or driving a vehicle for a long period of time.
• Working with computers for a long period of time.
• Working in office, warehouse, and manufacturing facilities.
• Possible exposure to noise levels exceeding recommended DBA levels.

• Mid-Senior level

• Full-time

• Supply Chain

• Transportation, Logistics, Supply Chain and Storage, Warehousing and Storage, and Software Development