Dir Prgm Mgmt Office Trg

2781 Chancellor Dr Crestview Hills, Kentucky

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Why You’ll Love Working with St. Elizabeth Healthcare

zabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork.

Our associates are the heart of everything we do.

Benefits That Support You

We invest in you — personally and professionally.

Enjoy:

• - Competitive pay and comprehensive health coverage within the first 30 days.
• - Generous paid time off and flexible work schedules
• - Retirement savings with employer match
• - Tuition reimbursement and professional development opportunities
• - Wellness, mental health, and recognition programs
• - Career advancement through mentorship and internal mobility

Responsible for building and providing direction to the IT program management office. Defines and develops IT project/program management best practices, processes, and policy to ensure alignment with corporate strategy and goals. Oversees staff and processes for IT training.
Ensures that manager develops actions to address any needed improvements, so reliability of processes is maintained;
Promotes and utilizes the JTE framework to build consistency in use of leadership practices.
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

• Oversee the system-wide operations for IT program management, IT training, quality assurance, and business intelligence for the enterprise. Design/implement efficient services, offer revenue enhancements, monitor expenses, benchmark, encourage service excellence and provide effective communications.

• Manage staff and subcontractors to ensure IT value is provided to the organization. Provide overall direction and manage resource allocation to ensure high quality and timely service delivery. Perform tactical day-to-day resource management activities such as project scheduling, work plan tracking, and risk and issue management.

• Oversee staff development, evaluate job performance, offer constructive feedback, discipline as necessary, and provide on-going coaching to ensure activities are performed within department and St. Elizabeth policy. Serve as staff mentor and facilitate staff skill development and professional growth.

• Define and implement Project Management standards and best practices for the purpose of improving the quality and timeliness of project delivery. As appropriate, implement tools for the purpose of facilitating the use of best practices. Implement controls for the purpose of enforcing adherence to defined process standards.

• Develop, promote and maintain professional relationships to ensure an environment conducive to customer service and high quality patient care. Make recommendations in areas related to business department portfolio management. Develop tools and define processes for maintaining project inventories, determining project priorities and reporting on project portfolio activities.

• Create, implement, and control designated operating and capital budgets including daily/weekly/monthly reporting of financial management tools. Prepare, present, track and self-report all threshold capital business plans.

• Performs other duties as assigned.

Education, Credentials, Licenses:

• Bachelor’s degree

Specialized Knowledge:

Demonstrated ability in management of…