Flex Security Officer - On-Call

Overview

Join one of the fastest-growing and largest privately held security companies in the U.S. Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more.

Employees are provided with the tools and knowledge they need to be successful and hands-on management support. Sunstates Security’s mission and vision focus on honor, integrity, and trust. If you’re searching for a career with challenging and rewarding opportunities, explore the possibilities at Sunstates Security as a proactive security partner for leading companies and organizations.

• A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.
• The Flex Officer position provides trained, competent support by working shifts that become open due to illness, call-offs, weather, vacation, or other causes, enabling Sunstates to provide continual, uninterrupted service to customers and protecting the health and work balance of personnel.

• You will be trained at various posts and/or facilities based on operational need. This may involve working at a specific post for several weeks, but is not a permanent assignment.
• Your schedule (shifts, days off, hours per week, etc.) will vary based on operational need.
• You will be assigned to or offered shifts as they become available due to staffing needs.
• Some shifts will be scheduled in advance; some may be called on short notice to cover for others.
• You are expected to work any scheduled shift within your described availability. If you become unavailable, communicate this with your supervisor to avoid scheduling you.

For short-notice call-ins, you are expected to work at least 80% of the shifts for which you are called. Refusing more than 20% of such shifts could impact employment status.

• One year of security, military, or law enforcement experience preferred.
• Previous truck gate experience is a plus.
• Excellent customer service skills.
• Must regularly stand or walk for extended periods of time and distance.
• Mental ability to analyze a situation, solve problems, and make decisions under pressure within the area of responsibility.
• Ability to read and understand written instructions and communicate information clearly in written form.
• Exceptional report writing skills.
• Willing and able to work holidays, weekends, and in all weather conditions.

High school diploma or equivalent

• 401(k) with employer match (up to 8%) for qualifying employees
• Medical benefits, dental, life, disability insurance
• Paid time off and bereavement leave
• Paid holidays
• Direct deposit or pay cards
• Employee incentives and recognition programs
• Referral bonuses and education reimbursement
• Employee of the month awards and career advancement opportunities
• Service awards and mentoring/support from management
• Comprehensive 401K program

Equal Opportunity Employer. We are proud to support military veterans.

This job reports to the Manager. This is an As Needed position with 1st Shift
, 2nd Shift
, 3rd Shift
, Flex
.