Aviation Security Control Center; ASCC Manager, Global AvSec

Position: Aviation Security Control Center (ASCC) Manager, Global AvSec
This job is with Amazon, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION:

Amazon is looking for an experienced risk leader for our Aviation Security Control Center (ASCC) in Erlanger, KY, who has specific expertise in security and global intelligence. You'll work at Amazon Air's Network Control Center (NCC), reporting to the Senior Manager, ASCC.

The ideal candidate will have experience in intelligence analysis, critical incident management, commercial aviation, or drone operations. You'll manage end-to-end coordination during large-scale events, security incidents, and air carrier escalations. You'll also produce and share tactical and strategic intelligence with our Aviation Security teams, Amazon Air leadership, Prime Air leadership, and our contracted aircraft operators to enable operations in new locations or during volatile conditions.

This position requires shift work, including nights, weekends, and holidays. You must be able to make sound decisions under pressure and handle sensitive threat information appropriately.

If you're ready to play a key role in safeguarding Amazon's expanding aviation network, we want to hear from you.

Key job responsibilities
You will be part of the ASCC team providing 24/7 security coverage for Amazon's global aviation operations. In this role, you must:
- Manage security incidents and provide guidance to teams in the field during crisis
- Analyze threats and provide concise intelligence to decision-makers
- Work independently during your shift while supporting the broader ASCC team
- Handle sensitive information with care
- Make sound decisions under pressure
- Work 10-hour shifts, including nights, weekends, and holidays

You will also:
- Gather and process threat related intelligence from multiple sources
- Evaluate the reliability of incoming information
- Identify new security risks and develop solutions
- Create intelligence reports and maintain secure records
- Connect new intelligence with ongoing investigations
- Travel occasionally (less than 10% after training)

The ideal candidate has proven experience working in an operations center environment. You'll work independently during your shifts, analyzing data and solving problems on your own. At the same time, you must excel at teamwork, ensuring smooth handovers between shifts. The ability to balance autonomous decision-making with effective team communication is crucial in this role.

Eligibility

Qualifications:

Due to the sensitive nature of this role, you must:
- Pass DHS, TSA and U.S. Customs and Border Protection security screenings
- Qualify for unescorted Airport SIDA (Security Identification Display Area) access
- Have no history of DOT drug/alcohol violations or test refusals
- Pass pre-employment drug testing

This is a safety-sensitive position requiring sound judgment to protect Amazon Air personnel, contractors, and cargo. You may be subject to ongoing drug and alcohol testing as required by DOT regulations. You may need to obtain and maintain a U.S. Government Secret security clearance for this role.

A day in the life
As an ASCC Manager, you'll be the go-to person for global aviation security. Your day revolves around managing incidents that could affect our operations, people, or brand.

You'll start by reviewing incoming reports from the field. When an issue arises, you'll gather details, coordinate support, and create a situation report for leadership. You may need to facilitate meetings to ensure all relevant teams are involved and aligned.

Between incidents, you'll monitor open-source intelligence for potential aviation/drone related threats. You'll develop assessment products to support security decisions across our aviation network. This could involve analyzing regional threat trends or evaluating risks for new locations.
Throughout your shift, you'll work closely with the global and regional risk and resilience teams to maintain consistent reporting and response protocols.

Your role also extends to strategic initiatives. You might develop new standard operating procedures, create…